Joseph E. Tompong
Door A, 362K APC Apartments, Visitacion St., Brgy. Sambag II, Cebu City 6000
Contact Number:-
Email Address:-
Career Objective:
Interested to venture in any position that requires good use of technical knowledge, critical-thinking/analytical skills, and of oral/written communication to provide quality customer care to possible clients.
Abilities:
Excellent English-communication (oral/written) skills
With working technical knowledge about computers and internet principles in both Windows and Mac OSX operating systems and also with Office applications
Can get along well with individuals with distinct and varying personalities regardless of race and religion
First aid and Basic Life Support-Cardiopulmonary Resuscitation (BLS-CPR) trained
Can multi-task depending on workload with little supervision
Experiences:
Currently working as a freelance Virtual assistant, staffing agency recruiter and online English teacher
1-year experience in Optum, a UnitedHealth Group company as a customer service associate (Healthcare insurance and billing)
3-year experience in Convergys Philippines as a technical support representative (Windows program)
1-year experience as a technical support representative in Sykes Asia Inc. (AT&T program)
Achievements:
Awarded:
1. 6th Honorable Mention in High School graduation (batch 2006)
2. 1st placer in the Feature Writing category and 3rd placer in the Sports Writing category, District Press Conference Elementary Division (2002)
Education:
Primary: Estaka Central School
General Luna street Barangay Estaka, Dipolog City (SY:-)
Secondary: Zamboanga del Norte National High School Annex Campus Barangay Turno, Dipolog City (SY:-)
Tertiary: Andres Bonifacio College, School of Nursing
College Park, Dipolog City
Undergraduate of Bachelor of Science in Nursing
Character References:
1. Michael Ian Peñaranda: Information Security Analyst (Windows Technical Support Program)
Contact number:-. Beverly Delina: Team Lead (Windows Technical Support Program)
Contact number:-. Abbe Moreno: Team Lead (Optum, a UnitedHealth Group company)
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