Joseph Siaw

JOSEPH SIAW PLT 9 BLK D, Apire New-Site, Accra - Ghana https://www.linkedin.com/in/joseph-siaw-373b87138 OBJECTIVE Customer-focused professional with 3+ years of experience in business development, client support, and administrative coordination. Skilled in CRM management, executive assistance, client engagement, and multi-channel outreach across technology and service industries. Adept at handling customer inquiries, managing schedules, supporting projects, and building long-term relationships. Known for adaptability, problem-solving, and clear communication. EDUCATION AUGUST 2015 - MAY 2019 BACHELOR OF COMMERCE - MANAGEMENT, UNIVERSITY OF CAPE COAST, GHANA FINAL YEAR PROJECT WORK: IMPACT OF CORPORATE SOCIAL RESPONSIBILITY ON MOTIVATION OF EMPLOYEES IN THE TELECOMMUNICATION COMPANIES IN CAPE COAST METROPOLIS, GHANA. SEPTEMBER 2011 - MAY 2014 WEST AFRICAN SECONDARY SCHOOL CERTIFICATE EXAMINATION (WASSCE) – GENERAL BUSINESS, ASANTEMAN SENIOR HIGH SCHOOL, KUMASI – GHANA PROFESSIONAL EXPERIENCE SEPTEMBER 2025 – PRESENT BUSINESS DEVELOPMENT EXECUTIVE, KOLLATERAL CONSULTANCY – ACCRA, GHANA • Build prospect lists and execute outbound sequences through LinkedIn and email. • Support social and marketing campaigns by aligning messaging across channels. • Track outreach metrics, report results, and suggest improvements for engagement. • Collaborate with cross-functional teams to support client projects and growth efforts. • Strengthen client relationships by ensuring timely follow-ups and consistent communication. JUNE 2024 – AUGUST 2025 BUSINESS DEVELOPMENT OFFICER, TECHNOLOGY ADVANTAGE GROUP (TAG) – ACCRA, GHANA • Supported the development and launch of client websites and web applications, aligning with growth campaigns. • Managed inbound and outbound communications to ensure client satisfaction. • Monitored engagement, leads, and campaign performance. • Assisted in preparing proposals and presentations to support business development efforts. JUNE 2024 – AUGUST 2024 ADMINISTRATIVE ASSISTANT (REMOTE), ANELL SCHOOL OF EXCELLENCE – KUMASI, GHANA • Provided administrative support, including scheduling, correspondence, and record management. • Assisted in managing the school’s website and social media pages to enhance communication and engagement. • Supported digital content updates and promoted school events online. • Coordinated virtual meetings and ensured smooth information flow between staff and departments. JANUARY 2023 – MAY 2024 BUSINESS DEVELOPMENT MANAGER, EPAHUBB TECH CONSULT – KUMASI, GHANA. • Researched markets and supported outreach through LinkedIn and social platforms. • Developed tailored proposals and supported content-driven campaigns. • Tracked leads and client engagement using CRM systems. • Identified opportunities to expand accounts through consistent communication. JUNE 2022 – DECEMBER 2022 RETAIL SALES EXECUTIVE, ALLIANZ LIFE INSURANCE COMPANY - GHANA • Educated and onboarded clients, tailoring packages to meet unique needs. • Handled follow-ups and tracked performance with CRM reporting. • Strengthened client loyalty through clear communication and ongoing support. SEPTEMBER 2019 – AUGUST 2020 ADMINISTRATIVE ASSISTANT, DEAN’S OFFICE, SCHOOL OF BIOLOGICAL SCIENCES – UNIVERSITY OF CAPE COAST, GHANA. • Coordinated communication with stakeholders and managed executive scheduling. • Improved organizational efficiency by developing structured reporting and documentation systems. • Managed data and records with strong attention to detail. SKILLS • • • • • • • • • Business Development & Lead Generation Administrative & Organizational Support Proposal & Presentation Development Team Collaboration & Coordination Adaptability & Remote Work Skills 2 Client Relationship Management Digital Marketing & Communication CRM & Data Management Microsoft Office Proficiency: Excel, Word, PowerPoint. VOLUNTEER EXPERIENCES • • • Executive Planning Board Member, UCC Association of Business Students – Organized events for 500+ students, secured sponsorships, and managed budgets. Chief Musician, National Union of Presbyterian Students – Led outreach and coordinated community programs. Treasurer, Asanteman Past Students Association – Oversaw fundraising and transparent financial reporting. RECOMMENDATION Available Upon Request. 3