Joseph Shin

JOSEPH SHIN 6741 Lincoln Avenue #143, Buena Park, CA  90620 C:- - EXPERIENCEFEMA Reservist (Applicant Services Program Specialist) Deployed from October 2021 to January 2022 in Denton, Texas 40 hours/week Ensured that individuals and families affected by disasters have access to the full range of FEMA programs and information in a timely manner and provided the highest level of service to applicants. Communicated with survivors about their case status and disaster assistance programs. Inputted data into excel and analyzed the data Supported the delivery of lifesaving/life-sustaining services. Maintained government travel credit card Secured all sensitive/confidential information FEMA Local Hire (Emergency Management Specialist 1 - Non- Medical Vaccine Support Staff) Deployed from March 2021 to May 2021 in Los Angeles, California 84 hours/week Supported community vaccination centers’ plans, policies, and procedures to ensure essential functions were executed and consistent with statutory and agency requirements Facilitated ongoing communications between operations staff and the public Performed on-site duties that included greeting and assisting individuals, entering data, providing basic administrative support, and facility maintenance Health screened patients before they got the vaccine and filled out their vaccination cards Checked patients’ IDs and appointment to verify that they were eligible to get the vaccine Assisted with the set-up, signage, and traffic control at the vaccination centers Coordinated with the drive-up vaccine site and the walk-up vaccine site to efficiently move traffic Assembled vaccine syringes with needles Self-Employed Dog Boarder 2017 to Present Marketed myself to friends, neighbors, and through apps Through my satisfied customers and my marketing skills, I built a solid customer base that has exponentially grown I am constantly updating their owners on how their dog is doing and making sure that I am satisfying all their needs EDUCATIONCalifornia State University Dominguez Hills Bachelor of Science Degree in Business Administration: Finance ACCOMPLISHMENTS AND SKILLS Received a certificate from the Irvine mayor for volunteer work Graduated with honors in college Accrued over 180 hours of community service Amassed over 20,000 organic followers on TikTok Received certificate of recognition by the Governor’s Office of Emergency Services for my work in administering vaccines to Californians Skilled in Microsoft Word, Excel, Teams, and PowerPoint Basic understanding of SQL Basic understanding of QuickBooks Basic understanding of Python 65 words per minute with 100% accuracy Social media and marketing Skills Customer Relations Skills Customer Service Skills