Joseph Rey B. Cabansag | Freelancer Resume

Joseph Rey B. Cabansag Brgy. Bayanihan, Butuan City, PH, 8600-www.linkedin.com/in/josephcabansag +63 - PROFISSIONAL EXPERIENCE Reyset Digital Solutions – Social Media Manager; Butuan City, PH July 2022 - Present ● I coached my team and ensured we delivered quality results promptly. We helped other freelancers during and after their training period how to complete their projects more eﬃciently without compromising the quality of the results. ● I successfully launched a 21-day campaign for Facebook, Instagram, LinkedIn, and Twitter using sprout social; I used Canva for creative photo and video editing. Perform social media audit by utilizing Meta. ● Created a website as a landing page using Strikingly and WordPress. Developed a 24/7 interactive Chatbot for Messenger using Manychat; integrated creative visualization in a chatbot for a better user experience. Programmed the AI to have more empathy in automated replies for customer service support. Zenergy CATV Network, Inc. – Account Manager; Butuan City, PH July 2018 – Sept 2022 ● I managed all customer accounts and maintained high customer satisfaction; expanded customer-based social media accounts through engaging promotions, content, and Ads. We successfully redesigned the old billing system, collection, and customer service practices, resulting in an increase in the satisfaction rate before the pandemic. ● Consistently exceed monthly sales goals by training collectors on upselling techniques and eﬃcient accounts receivable aging schemes before the pandemic. We created training for the collectors; so they can perform conﬁdently and eﬀectively in all situations. I improved logistics and technical support by reducing unnecessary downtime of the technicians by the end of 2021. ● Audited all subscriber data and check its validity and correctness using system software and spreadsheets. I used the customer and collection data for costing, forecasting, market research, and other business decisions. I also used customer data in itineraries and Job Orders for collectors and technicians. I ensure that their day-to-day work is aligned with the company’s overall goals. ● I aided the Accounting Department with their sales reporting and ﬁnancial statement preparation; reduced accounts payable by proper Budgeting and Costing, resulting in a considerable amount of savings. ● Before and during the pandemic, I aided the successful implementation of new company policies and healthcare protocols. Thus, we survived the pandemic crisis. During quarterly meetings, I gave training, ideas, market updates to the team, and ﬁnancial reports to BODs in preparation for the next quarter. Phil. Electronics and Comm. Institute of Technology – Accounting Staﬀ; Butuan City, PH April 2018 – July 2018 ● I audited purchase orders and payroll to ensure their accuracy. I strategically organized payments, which decreased late payments. ● I created monthly reports and presented the ﬁnancial statements to BODs for feedback and recommendation. ● I worked closely with the Accounting Consultant in analyzing and ﬁnalizing all school department budgets. I used online accounting systems and spreadsheets for eﬃcient record-keeping and reporting. Made monthly analyses of Financial statements and performed adjustments as needed. Provide recommendations for eﬃcient use of budget resulting in more savings. With my character and skills, within four months, I was promoted to Account Manager at their sister company Zenergy Cable TV Network, Inc. Agusan del Norte Electric Cooperative, Inc. - Audit Assistant/Scholar; Butuan City, PH June 2014 – Mar 2018 ● I reduced the workload of the Auditor by checking and recording all daily Oﬃcial Receipts for every collector and collecting outlet. I examined the Cashier’s daily reports and checked their correctness. I also assisted in the monthly bank reconciliation in the accounting department whenever I did not have any task in the audit department. EDUCATION AND TRAINING Department of Information and Communications Technology – Butuan City, May 2022 – August 2022 Extensive Training – Social Media Management and Advertising Concentrations: Content Creation and Social Media Management; minor in Photo/Video Editing. Achievement: Medalist Department of Information and Communications Technology – Region IX, PH August 2022 Certiﬁcate of Participation – Boosting Digital Productivity in the Workspace Department of Information and Communications Technology – Region IX, PH August 2022 Certiﬁcate of Participation – Data Privacy Accountability and Compliance Webinar Department of Information and Communications Technology – Region IX, PH July 2022 Certiﬁcate of Participation – Canva for Education: Foundation of Design Regional Development Council – Region VII, PH June 2022 Certiﬁcate of Completion – Advance Use of MS Oﬃce Application Department of Information and Communications Technology – Region II, PH June 2022 Certiﬁcate of Participation – Google Workspace Department of Information and Communications Technology – Region VIII, PH June 2022 Certiﬁcate of Attendance – Philippine National Public Key Infrastructure (PNPKI) Orientation Department of Information and Communications Technology – Region III, PH June 2022 Certiﬁcate of Participation – Preparing for the Metaverse: Cybersecurity Awareness and Blockchain Tech. DigitaljobsPH – Philippines June 2022 Certiﬁcate of Participation – TechTalk for Women Series: Growing Leads, Converting to Sales and Organic Army of ICT Literacy and Competency Development Bureau (ILCDB) Real Excellence Online – Philippines April 2022 Certiﬁcate of Participation – Financial Perspective Variance Analysis Philippine Cable TV Association – Pasig City, PH February 2021 Certiﬁcate of Attendance – Lead Generation Butuan City Hall – Butuan City, PH October 2020 Certiﬁcate of Participation – How to write a Business Plan or Feasibility Study Philippine Institute of Certiﬁed Public Accountants – Philippines October 2020 Certiﬁcate of Participation – TAMP Taxpayers as Withholding Agents: Rates, Computation, Forms, and Filing Procedures Father Saturnino Urios University – Butuan City, PH June 2014 – March 2018 Accounting and Finance – Bachelor of Science in Accounting Technology*** Concentrations: Accounting and Finance Strategy & Management; minor in Business Administration SKILLS/INTEREST/MISCELLANEOUS ● Proﬁcient in Feasibility Studies, Market Researches, Financial Reporting, Microsoft Oﬃce, Canva, Photoshop, GoogleWorkspace, Sproutsocial, WordPress, Trello, Google Analytics, Wix, ● Soft skills: Kind and Respectful, Empathetic, Trustworthy, Conﬁdent, Polish, Analytical, Flexible, Growth Mindset ● Native Bisaya and Tagalog Speaker; Fluent in English ● Civil Service Eligible ● Licenced Life and Non-life Insurance Agent ● Interests: Health Care Updates, SEO, TED-ED, Fitness, Agriculture, Crypto Currency, and Programming Digitally signed by: JOSEPH REY B. CABANSAG Joseph Rey B. Cabansag