JOSEPH OLATOKUNBO
Admin Executive /Project management /Data Analyst / GDPR Compliance Officer
Phone; | -|-
Dedicated and versatile professional with over 6 years and a strong background in executive support, data analysis, project management, and GDPR compliance. Seeking a challenging role where I can leverage my analytical and organizational skills to enhance operational efficiency, ensure data privacy standards, and support strategic decision-making. Known for meticulous attention to detail and a proactive approach, I aim to contribute to a dynamic team by optimizing processes, managing cross-functional projects, and delivering data-driven insights that align with business goals.
EXPERIENCE
Sayed Farms – Ibadan, Nigeria July 2021 – Present
Operations Support / Admin Executive
Administrative Support: Provide comprehensive administrative assistance to senior executives, including scheduling meetings, preparing reports, and handling correspondence.
Operations Coordination: Assist in managing day-to-day operations by coordinating activities across departments and ensuring all processes run smoothly.
Document Management: Oversee the creation, organization, and storage of critical documents, ensuring compliance with legal and company standards.
Process Improvement: Identify and suggest improvements to operational procedures and workflows, contributing to increased efficiency and productivity.
Project Support: Assist with project management tasks, tracking deadlines, resources, and deliverables to ensure projects are completed on time and within scope.
Client and Vendor Liaison: Act as a point of contact for both clients and vendors, coordinating meetings, handling inquiries, and ensuring satisfaction with services/products.
Reporting and Analysis: Prepare and maintain operational reports, data analysis, and performance metrics for upper management review.
Calendar and Travel Management: Manage calendars, travel arrangements, and itineraries for senior staff members and executives.
Team Collaboration: Work closely with cross-functional teams to support operational objectives, streamline workflows, and provide operational solutions.
Compliance and Regulation: Ensure adherence to operational compliance standards, including GDPR, health and safety, and industry-specific regulations.
Skills & Competencies:
Administrative Expertise: Skilled in office management, document control, and executive-level assistance.
Project Management: Proficient in supporting project timelines, budgets, and resource allocation using project management software.
Communication: Strong verbal and written communication skills for liaising with internal and external stakeholders.
Problem-Solving: Ability to identify issues and implement solutions that enhance efficiency.
Attention to Detail: Ensure accuracy in all operational processes, documentation, and communications.
Time Management: Capable of prioritizing tasks and managing multiple projects simultaneously.
Software Proficiency: Experienced with Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and project management tools (e.g., Trello, Asana, Monday.com).
Triton Group - Ibadan, NigeriaAug-
Audit and Data Analyst Associate
Escalated bugs and issues to third-party technical support teams, resolving more than 50 percent of inquiries within one business day.
Generated high-level insights and recommendations for the marketing team using pivot tables and complex searches
Executed SQL queries (including joins, sub queries, and roll ups), and creates solutions to compile actionable data for analysis.
Entered data into reporting database software, ensuring the accuracy and integrity of data inputted
Resolved discrepancies in information for financial reports, including invoices, deposits, and expenditures, obtaining further information for incomplete documents.
Household Energy Limited - Lagos, NigeriaJan 2015 - Nov 2017
Administrative Support
Provided comprehensive administrative support to ensure smooth daily operations, including scheduling, coordinating meetings, and managing communications.
Handled high-volume email and phone correspondence, acting as a central point of contact for internal departments and external clients.
Maintained accurate records and organized both digital and physical filing systems, improving data retrieval speed and operational efficiency.
Assisted with document preparation, proofreading, and formatting, ensuring all materials were accurate, consistent, and professional.
Supported billing and invoicing processes, including data entry, account reconciliations, and timely client follow-ups.
Coordinated office supplies, equipment maintenance, and vendor relations to support office functionality and employee productivity.
Prepared and distributed reports, presentations, and meeting notes, streamlining communication and supporting informed decision-making.
Key Achievements:
Introduced an organizational system for records and documents that reduced retrieval time by 30%.
Commended by management for consistent attention to detail, accuracy, and reliability in handling administrative tasks.
Implemented a streamlined scheduling tool that reduced scheduling conflicts by 15%, enhancing team productivity.
EDUCATION
UNIVERSITY OF BENIN – Edo, NigeriaSept 2014
Bachelor of Science, Geology
SKILLS
Proficient oral and written communication in English Language
Data, Power Query, Tables & Formatting
CRM tools - Zendesk, G Suites and Microsoft Office tools, Monday.com, Asana, Hubspot, Salesforce
Tableau proficiency
SQL proficiency
Multinational experience
Digital communication tools - Slack, Google Hangout, Quip, Microsoft Teams, Zoom, etc
Phone, chat and email support
CERTIFICATIONS AND TRAINING
Amazon Web Service (AWS) Training - UdemySeptember 2024
GDPR, DPO Training & Certification - UdemySeptember 2024
Project Management Training - Udemy (On-going)September 2024
Data Analysis – UdemyFebruary 2023
Agile Compliance Training – Sayed FarmsDecember 2022
Data Analytics – Udacity & UdemySeptember 2022
Audit and Compliance Training/Workshop – Triton GroupAugust 2018
Helpdesk Support Fundamentals - Exusia Group Employee TrainingMarch 2017
Customer Excellence Training - Exusia Group Employee TrainingJune 2017
Project Management Soft Skill Training - JobbermanMarch 2016
