Joseph Odeh

Joseph Odeh

$100/hr
Business process analyst, sales management, Marketing, AI Generalist
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Huddersfield, West Yorkshire, United Kingdom
Experience:
21 years
JOSEPH ODEH PROFESSIONAL PROFILE Strategic and results-oriented Business Analyst and Sales Leader with over 20 years of cross-industry experience spanning business analysis, digital transformation, and sales management. Adept at leveraging data insights to optimise business performance, customer experience, and profitability. Holds a PhD in Marketing with expertise in consumer behaviour, data interpretation, and technology-driven business improvement. Skilled at bridging the gap between commercial goals and analytical insights, aligning stakeholders, and driving initiatives that deliver measurable business value. CORE STRENGTHS • Business & Data Analysis | Process Improvement | Stakeholder Engagement • Sales Operations | Performance Analytics | CRM & Customer Experience • Agile & Waterfall Delivery | Requirement Gathering | Documentation • Data Visualisation (Power BI) | Business Case Development • Revenue Growth Strategies | Forecasting | Digital Transformation • Communication | Leadership | Cross-functional Collaboration PROFESSIONAL EXPERIENCE Business Analyst, Audvis Technology Ltd. | Nottingham (Hybrid) | Dec 2024 – Present • Lead business analysis initiatives for digital transformation projects, defining requirements, user stories, and process documentation. • Partner with Agile teams to deliver technology solutions aligned with organisational goals. • Design and deploy Power BI dashboards to improve decision-making and visibility across departments. • Facilitate stakeholder workshops, ensuring clear communication between business and technical teams. • Support procurement and vendor selection through structured evaluation and documentation. Key Impact: Streamlined reporting processes, achieving a 75% reduction in reporting time and improving operational transparency. General Manager – Sales & Operations, Olam International | Ghana & Nigeria | Apr 2017 – Dec 2024 • • • • • • Directed multi-market transformation programs integrating data analytics and automation into sales and operational systems. Conducted business performance reviews, identifying underperforming SKUs and achieving a 15% revenue increase in one quarter. Implemented dashboards to track customer satisfaction, increasing retention by 10%. Championed data-driven decision-making, improving visibility and accountability across teams. Oversaw change management, stakeholder engagement, and governance compliance. Key Impact: Delivered measurable efficiencies and enhanced commercial intelligence across B2B operations. Regional Sales Manager, Flour Mills of Nigeria Plc (FMN) | Nigeria | Jun 2006 – Mar 2017 • • Applied business analysis to regional market data to identify growth opportunities and inform sales strategies. Coordinated cross-functional teams to deliver process improvement projects, improving operational efficiency by 30%. • • • Designed performance reports and dashboards that supported leadership in strategic planning. Led sales team to achieve regional business target. Key Impact: Strengthened regional operations, improving market responsiveness and data integration. Project Manager, Project Life (NGO) | Nigeria | Mar 2004 – Jun 2006 • • Led service improvement initiatives based on stakeholder consultations and data insights. Measured and reported project outcomes to funding partners. Sales Planner / Analyst, Ambro-Liz & Sons | Nigeria | Feb 2001 – Dec 2003 • • Supported business planning through forecasting, data analysis, and sales reporting. Improved stock management and reduced product waste through data-led inventory control. SELECTED ACHIEVEMENTS • Delivered digital transformation and sales integration projects that improved productivity and customer satisfaction. • Introduced business analysis frameworks that enhanced data accuracy and process efficiency by 75%. • Recognised as Best Sales Manager for three consecutive years for outstanding revenue growth and leadership. • Reduced product returns by 20% through process monitoring and improvement. • Supported recruitment, coaching, and performance management of high-performing sales teams. EDUCATION PhD, Marketing – University of Nigeria, Nsukka (2024) MBA (Entrepreneurship) – Bayero University, Kano, Nigeria (2010) BSc, Mathematics – Bayero University, Kano, Nigeria (1999) PROFESSIONAL AFFILIATIONS • Fellow, National Institute of Marketing of Nigeria • Member, Chartered Institute of Marketing (UK) • Professional Member, The Chartered Institute for IT (BCS, UK) • Member, National Institute of Management TECHNICAL PROFICIENCIES • Tools: Power Microsoft Office, Visio, JIRA, Confluence • Methods: Agile, Waterfall, Business Process Modelling, Gap Analysis • Data Skills: SQL (basic), Data Visualisation, Reporting & Dashboards • Soft Skills: Strong communicator, team leader, and problem solver ADDITIONAL INFORMATION Eligible to work in the UK | Open to remote, hybrid or on-site roles Advocate for data-informed decision-making, digital innovation, and customer-centric strategy.
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