Mobile: -
Joseph Mhanna
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Lebanon - Beit Al Chaar – Al Maten – Mar Elias Street – St. Nickolas Bldg. 1st Floor
QUALIFICATIONS
More than 18 years of experience in Software Development, 11 of them as Software
Development Manager.
Certified Scrum Master (CSM) and Project Management Professional (PMP) and skilled in the
implementation of agile policy, process and procedure to aid and control software delivery.
Expert in Implementing Agile Scrum Methodology throughout the organizations to improve
communications between Engineering, Product Management, and Business; to provide more
transparency across the 3 departments; and to obtain great business value with short
turnarounds.
Requirements and Documentation tracker. Consistently worked to improve the processes and
quality of the software team's work by: implementing test-driven development, ensuring that
software conformed to architectural standards and participating in design and implementation
reviews
Founder of complete web solution for Telecom Business.
Skilled in building software products from scratch using extensive project management abilities
structured from more than twelve years of experience in collaborating and supervising high
scale applications in software as a service (SaaS) or Micro-services environment.
Diligent and resourceful Senior Java Consultant with background in Java technology
conversions and frameworks such as Spring, SOA, Java API…
Proficient in complicated and secured software architecture using http proxy, geographical
redundancy, MySQL clustering and replication.
Linux GURU.
Participate in the development of many solutions with concentration in electronic transaction
processing, electronic reporting systems and finance and banking systems
Lebanese Citizen. Fluent in English, French and Arabic.
COMPUTER SKILLS
Project Management Software:
MS Project, ScrumDo, GForge, ProjExec, JIRA, TFS
Methodologies & Skills:
SDLC, Agile, Scrum, Object Oriented Analysis / Design, Unified
Modeling Language (UML)
Programming Languages:
Bootstrap, Thymeleaf, Java, J2EE, Java Spring, JSP, PHP,
PERL, JPA / Hibernate, Struts 1.2/2.0, Spring MVC, JAAS, Spring
Security, HTML, HTML5, DHTML, CSS, JavaScript, AJAX
(SmartClient), JQueries, UDB Stored Procedures…
Software Packages:
Kubernetes, Eclipse, IntelliJIDEA, Git, Ant, Anthill, Subversion
SVN, CVS, Canoo Web Test, bugzilla, ZK Components, Nokia
toolkit, MSOffice, Adobe Photoshop, JBuilder, FlowBuilder,
Workplace Collaboration Services.
Database Related:
Oracle 10g, SQL Server, MySQL, MySQL Percona Cluster
Server, XML, DB2, Postgres, MongoDB
Platforms / Operating Systems: Linux, Centos, Windows XP/Vista/8, Oracle OC4J, JBoss,
Websphere, Weblogic, Tomcat
PROFESSIONAL EXPERIENCE
Research and Development Manager (& Scrum Master)
Aug 2020 – Current
In2uitions, Beirut - Lebanon
Environment: Agile, GIT, JIRA, Linux, Apache, PHP, AWS, Android, IOS.
In charge of leading the practice and introducing the overall technical vision for solutions proposed
by the company
Manage many projects that are running in the company
Manage the daily client support tasks
Finding the best tech solution among all possible to solve the existing business and technical
problems.
Helping in resolving problems on the Apache, Linux, and PHP.
Defining features, phases, and solution requirements.
Providing specifications according to which the solution is defined, managed, and delivered.
Acting as Business Analyst by creating the SRS (Software Requirements Specification)
documents and the user stories in JIRA
Product Manager (Part Time – Remote)
Telesoft – United States (Remote)
Environment: Agile, GIT, JIRA
Aug 2020 – Current
In charge of leading the practice and introducing the overall technical vision for solutions proposed
by the company
Manage many projects that are running in the company
Manage the daily client support tasks
Finding the best tech solution among all possible to solve the existing business problems.
Defining features, phases, and solution requirements.
Providing specifications according to which the solution is defined, managed, and delivered.
Acting as Business Analyst by creating the SRS (Software Requirements Specification)
documents and the user stories in JIRA
Acting as JIRA administrator by configuring and setting up the right workflow process for each
project.
COMPUTER LANGUAGES INSTRUCTOR – MEMBER IN THE INDUSTRIAL ADVISORY BOARD
(Part Timer)
Oct 2007 – Current
AMERICAN UNIVERSITY OF SCIENCE & TECHNOLOGY, Beirut – Lebanon
(Leader in Providing top-level Education with Opportunities to Receive American-style Education
Please Visit www.aust.edu.lb)
Responsible of 2 courses: Computer Programming I and II (java & C++) :
- Designing action plans for the chapters to be taken during the academic year
- Preparing projects and assignments to the students
- Creating new ideas for transmitting the information to the students (personal
websites, research…)
- Helping the students at the computer center
- Reporting to the chairman about all the chapters accomplished and the future
plans.
Solution Architect Manager
(& Scrum Master)
September 2018 – July 2020
INKRIPT, Beirut - Lebanon
(A Top-tier Digital Security Solutions
Please Visit www.inkript.com)
Environment: Kubernetes, Agile, TFS, GIT, SQL Server, MongoDB, Linux, Micro-services, RabbitMQ,
PostMan, Swagger
In charge of leading the practice and introducing the overall technical vision for solutions proposed
by the company
Provide solution architecture consulting for all the services provided by Inkript
Finding the best tech solution among all possible to solve the existing business problems.
Defining features, phases, and solution requirements.
Providing specifications according to which the solution is defined, managed, and delivered.
Information Technology & Intelligent Systems Manager
(& Scrum Master/Product Manager)
August 2008 – August 2018
TELTAC WORLD WIDE, Beirut - Lebanon
(A Carrier Leader in Telecom business Africa
Please Visit www.teltacworldwide.com)
Environment: Kubernetes, Bootstrap, Thymeleaf, Agile, JIRA, GIT, JAVA Spring, SOA, JSP, PERL, ZK
MVC/MVVM, Hibernate, MySQL5.6, MySQL 5.6 Percona Cluster Server, Tomcat, Linux, Micro-services
Founder of Complete Web Solution for Telecom business SBS (Sky Billing Solution):
- Conducting studies about the product and its needs ie: meeting the telecom
engineers, searching around for similar applications such as ASA Billing, Etc.
- Enforced Agile principles as a scrum master that resulted in reduction of
Cycle time by 20% thus increasing team's throughput in less than 8 weeks.
- Enabled improvement in team delivery commitments and capacity planning
for sprints by identifying & tracking hidden tasks that increased customer
satisfaction.
- Facilitated agile adoption Retrospective for the organization with the
leadership and guided teams with outcome resulting in enhanced
performance.
- Removed obstacle for the team by escalating an issue to leadership resulting
in early delivery of customer issue solution. Customer provided positive
feedback.
- Going online with a very secure and complicated architecture (geographical
redundancy, replication, clustering, Etc…)
- Migrating to MySQL Percona Cluster Servers.
- Understanding telecom business via the soft switches such as Nextone,
Entice and Sonus.
- Using the warehousing techniques in the database in order to manipulate the
huge data.
- Communicating with the switches using SOAP.
Build a mobile version using android simulator.
Act as a lead business or system analyst by meeting with clients to gather and
analyze document business requirements as well as produce system requirements.
Play a consulting role in pre-sales activities using personal presence and product
knowledge.
Assist with RFP (Request for Proposal), demonstration and delivery of the product
Play key role in the development team by assisting the developers on the level of
java programing, Linux scripting, Data Base architecture and tuning.
Play a quality assurance role by creating unit tests and use business cases for the
application and link it with the cruise control.
QUALITY ASSURANCE/RESEARCH & DEVELOPMENT MANAGER (& Scrum Master)
Oct 2007 – Aug 2008
P-GROUP/ZAJOULNET, Beirut – Lebanon
(Leader in ISP and Telecom Business at Saudi Arabia
Please Visit www.zajoulnet.com and www.p-group.cc)
Environment: Agile, JAVA, SOA, PHP, MySQL, Oracle, Tomcat, Linux, Windows, Canoo Web
Test
Lead daily stand-ups and scrum ceremonies for two scrum teams. Work with product
owners to groom the backlog and plan sprints. Track, escalate and remove
impediments. Report at daily Scrum of Scrum meetings. Track burn down, issues and
progress in Version One. Work with component teams to resolve issues.
Improved team velocity by incorporating capacity planning into sprint planning
sessions.
Implemented Issues Tracking in Version One to effectively track impediments against
user stories.
Quickly became the recognized Version One expert within P-Group.
Resolved a complex infrastructure issue by creating and utilizing a professional
network of Scrum Masters, Product Owners and Technical Leads within [company
name].
Fulfilled the role of quality Assurance Manager by applying the automated test on the
web applications using Canoo web test and creating the unit tests for all the sections
and link them with the cruise control
Acted as Software Consulting by resolving problems in the development tools
(Eclipse), web server (Tomcat), Databases (Oracle 10g, MySQL) and in the operating
systems (Linux, Windows)
Worked as a Lead Database Administrator (DBA) by getting involved in the DB
architecture, tuning queries, stored procedures and triggers.
TEAM LEADER
Apr 2005 – Oct 2007
TRILOG GROUP, Beirut – Lebanon
(Winner - IBM PartnerWorld Beacon Award 2006 for "Best Lotus Software Solution"
Winner - IBM Lotus CTO Award 2006
Winner - IBM Lotus Award 2006 for "Best Contextual Collaboration Solution"
Visit: www.triloggroup.com)
Environment: JAVA, IBM Websphere, MySQL, Oracle Application Server, DB2, Tomcat, Linux,
Windows, XSP, SaaS
Proficient in management, communication, organization and documentation
Fulfilled the role of team leader by:
- Designing action plans for software development
- Distributing the tasks amongst the team
- Creating new ideas and implementing the plan
- Helping the team when facing technical problem and recommending
solutions
- Reporting to the CEO about all the tasks done and the future plans.
Acted as System Engineer for Installing, managing and troubleshooting the problems
faced in the application servers (Oracle, IBM)
Performed as a Senior Java Developer by create many portlet sections in the
ProjExec project.
Worked as a Lead Database Administrator by getting involved in the DB architecture,
tuning queries and stored procedures as well as migration between DB2 and Oracle.
PROJECT MANAGER
Jan 2003 – April 2005
SOFTSOLUTIONS, Beirut – Lebanon
(SoftSolutions is a European leading provider of merchandise decision-support,
software for multi-format, multi-divisional, multi-national retailers:
Visit: www.softwolutions.fr)
Environment: JAVA, IBM Websphere, BEA Weblogic, Oracle, MySQL, DB2, Tomcat, Linux,
Windows, JSP, SOA
Proficient in management, communication, organization and documentation
Fulfilled the role of team leader by:
- Designing action plans for software development
- Distributing the tasks amongst the team
- Creating new ideas and implementing the plan
- Helping the team when facing technical problem and recommending
solutions
- Reporting to the CEO about all the tasks done and the future plans.
Acted as System Administrator by installing and managing the application servers
(IBM, BEA, Oracle), solving problems in the J2EE applications.
Expert in the research and components development ((Java, JavaScript, Enterprise
Java Beans, HTC ,XML, XSL, Oracle 9i)
Acted as a Senior Java Developer by playing a key role in the kernel development
team (Workflow management, JMS messaging…)
PROJECT MANAGER
LEBANESE MILITARY ARMY SERVICE, Kfarchima – Lebanon
Jan 2002 – Jan 2003
Trained and taught army students computer courses (SQL Language ,SQL Server)
by:
- Designing action plans for the chapters to be taken during the academic year
to officers
- Preparing projects and assignments to officers
- Creating new ideas for transmitting the information to officers (personal
websites, research…)
- Helping the officers at the computer center
- Reporting to the director about all the chapters accomplished and the future
plans.
Played the role of software development manager by :
- Designing action plans for software development
- Preparing business quotations and technical reports for the clients
- Distributing the tasks amongst the team
- Giving training lessons for the stuff of the directory
- Creating new ideas implementing the plan
- Helping the team with technical problems and recommending solutions
- Reporting to the manager of the tasks done and the future plans.
Acted as an IT Manager by supervising hardware and software specifications for
Lebanese Army and by managing the network configuration and the troubleshooting.
WEB DEVELOPER
Dec 2000 – Dec 2001
CONNECTIKA, Beirut – Lebanon
Environment: JAVA, Servlets, Nokia WAP Server, Nokia Toolkit, Windows, Tomcat, SQL Server
Created and maintained WEB & WAP sites using JSP technology (e.g.: installing and
maintaining Nokia WAP server, SQL server, servlet exec, and create more than 10
WAP applications such as Stocks online, banking applications (bank of Valeta in
Malta, credit libanais Lebanon), created more than 10 WEB applications such as
agenda culturel etc…)
Acted as software assistant (software maintenance, software installation and
troubleshooting for problems occurring in the office )
Performed as a proficient desktop assistant in the technical issues faced in the
installations, management and performance of the servers used in the development
section.
EDUCATION AND CERTIFICATIONS
Master in Software Engineering (Cloud Computing, Advanced), Current
TORRENS UNIVERSITY, Melbourne, Australia
Bachelor of Engineering in Computer Engineering, 2001
LEBANESE AMERICAN UNIVERSITY, Byblos, Lebanon
Project Management Professional (PMP), 2011
AMERICAN UNIVERSITY OF BEIRUT, Beirut, Lebanon
PSX Advanced and Additional Routing Techniques, 2012
SONUS NETWORKS, Miami, USA
GSX Advanced and Additional Routing Techniques, 2012
SONUS NETWORKS, Miami, USA
ZK Standard Online Training, 2013
Potix, Taipei, Taiwan
Certified Professional (CP), 2013
AUSTRALIAN COMPUTER SOCIETY, Sydney, Australia
Agile Scrum Master, Scrum Arabia, 2013
HP Blade System Administrator, 2014
HP Educational Services, Middle East
Become a Product Manager|Learn the Skills and get the Job, 2017
Udemy ELearning Center
MEMBERSHIP
Member in the order of Engineering, Lebanon
Member in Australian Computer Society, Australia
Member in the jury of Computer Engineering Projects at the American University of Science
and Technology, Lebanon
Member in the Industrial Advisory Board of the American University of Science and
Technology, Lebanon
LINKS
My LinkedIn Profile: http://www.linkedin.com/in/mhannajoseph
