Joseph Messina

Joseph Messina - Brooklyn, NY PROFESSIONAL EXPERIENCE Ralph Appelbaum Associates New York, NY Office Manager ​April 2019 – Present ● Managing office of 100 employees for an award winning design firm ● Providing facility management support on 3 floors in a busy office in the Financial District including conference rooms, kitchen, offices, and environmental experiences. ● Providing administrative support as primary telephone support as well as reprographic, binding, security, and other assistance as needed. ● Managed long-term and short-term office projects and maintained budgets for these. The Artisan Collection Brooklyn, NY Office Manager S​eptember 2018 – March 2019 ● Managed office and provided administrative support for an international Wine Importing company ● Handled all clerical functions including telephone, scheduling, documentation, filing, and more ● Supported distributors with order processing and support through Quickbooks as well as logistics ● Managed Accounts Receivable, Backorder and other functions Firefish USA Brooklyn, NY Office Manager ​October 2016 – May 2018 ● Managed office for Consumer Insight/Market Research Firm ● Provided Executive Assistance to Managing Director with calendar management, call screening, and more. ● Managed day-to-day operations for research team which included calendar management, conference room booking, extensive international travel booking, coordinating meetings and events, expense reporting, and facilities management of office space. ● Managed Human Resources functions including creating new employee handbook, onboarding new employees, and paid time off tracking for which I implemented a new cloud based system ● Provided support to Finance Team (London Based) and helped track and close all research project budgets by implementing new process to ensure that budgets do not go over. Freelance New York, NY Administration, Customer Service, Voice Artist ​January 2016 – September 2018 ● Worked projects and jobs for various clients including executive/office support and customer service ● Voice Acting for various projects Tarr Technology Consulting New York, NY Office Manager ​January 2011 – September 2015 ● Managed office for busy Audio/Video Technology company and provided Executive Assistance to CEO ● Managed telephones, client order processing, Accounts Receivable and Accounts Payable utilizing Quickbooks, managed company’s CRM, handled purchasing of equipment as needed, planned company events. ● Managed Human Resources functions including payroll through ADP, created Employee Handbook and company policies, supported management in employee disciplinary actions. Freelance New York, NY Administration, Customer Service ​January 2009 – December 2010 ● Worked projects and jobs for various clients including executive/office support and customer service Viacom New York, NY Senior Manager J​ uly 1999 – December 2008 ● Managed technology finance team for office technology requisitions throughout entire organization ● Created processes for requisitions, mobile devices, and office audio/video equipment ● Regularly interfaced with Senior management to determine departmental need and requirements to obtain this. EDUCATION New York University B.S. ​Major: ​Business Administration GPA: ​4.0/4.0 ​Honors: A ​ lpha Sigma Lambda New York, NY Graduated August 2006 SKILLS MS Office (Advanced), G Suite, Quickbooks, ADP, Telephone Skills, Social Media - on both PC and Mac Platforms Notary Public