Joseph Jude S. Mallari
Career Objective
To join an organization where I can fully contribute my extensive experience with Facilities Management, Build-Out/Expansion
Projects and Day to Day Site Operations request/issues. To be with an organization with whom we can grow both and be on
top of all challenges, sharing my professional skills and intellectual development .
Educational Attainment
/Certification
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Bachelor of Science Degree:
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Teledevelopment Services
De La Salle Professional School, RCBC Plaza, Ayala Ave., Makati City, August 2004
Bachelor of Science in Computer Science
Angeles University 1996 - 2000
Work Experiences
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Infosys BPM Limited Philippine Branch
Facilities and Administration Executive – SM City Clark , Mabalacat-Angeles Road, Dau Mabalacat Pampanga
July 2022 – Present
Job description
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Site Operations Management
- Monitoring of Housekeeping related activities
- Arrangement of all consumables and supplies for Client / VIP visits
- Interfacing with the pest control for carrying out the pest control activities at the facility.
- Monitoring the Boardroom, Conference Rooms and Training Rooms reservation.
- Preparing the Daily/Weekly and Monthly reports
- Collecting all documents from the vendor for compliance audit
- Interacting with the Housekeeping vendor.
- Taking facility rounds and find out snags and raising AHD tickets for the same
- Follow up and close the tickets logged.
- Effectively manage Facility team to ensure an on time deliverable system.
- Routinely Inspect all services to ensure performance measures are being maintained
- Provide assistance to GFM in all administrative functions, security issues and Facility services and any other
administrative functions deemed by Client
- Ownership of the day to day administration, including reports generation of the inventory tracker.
- Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
- Inspect the turn out and attendance of the staff and sign the shift register
- Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and
address complaints
- Oversee all equipment operations during the shift and identify issues and take necessary actions
- Communicate to the GFM all incidents issues and pending problems
- Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions
- Monitoring the Food Vendors at site.
- PR/PO Creation and Payment Processing.
- Maintain Asset Register and Asset Tagging
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Hospitality Service
- Review Food court operations and co-ordinate with Catering and Banquet Team for internal catering; Review
Housekeeping and pest control in respective areas; provide Logistics assistance for visits; Set up new
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infrastructure; guide the internal team on the upkeep and maintenance of ECC/ Guest house and dorms ; Set
up and operationalize health club IN ORDER To ensure hospitality services to all customers.
Facilities Services
- Participate in DRBC Vendor grooming and real time monitoring of services and periodic reviews and ensure
adherence to SLA
- Carrying out Vendor Background Checks.
- Processing of vendor empanelment.
Queen Pia’s Event Place
Construction Project Manager – City of San Fernando, August 2019 – February 2021
Job description
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Collaborate with engineers, architects etc. to determine the specifications of the project
Negotiate contracts with external vendors to reach profitable agreements
Obtain permits and licenses from appropriate authorities
Determine needed resources (manpower, equipment, and materials) from start to finish with attention to
budgetary limitations
Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
Acquire equipment and material and monitor stocks to timely handle inadequacies
Hire contractors and other staff and allocate responsibilities
Supervise the work of laborers, mechanics etc. and give them guidance when needed
Evaluate progress and prepare detailed reports
Ensure adherence to all health and safety standards and report issues
TaskUs
Facilities Officer – Clark Freeport Zone Site, December 2018 – May 2019
Job description
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Administer inventories of office and cleaning supplies
Create daily, monthly, and annual reports on pending supplies requisition and costing
Monitor and Maintain office housekeeping
Efficiency handling purchase orders and canvassing procedure
Perform regular inspection of furniture’s and fixtures, bulbs and lightings, electrical outlets, and restroom
fixtures to ascertain that these are in good working condition
Receive and account for the completeness of all incoming deliveries of office equipment, furniture’s and
fixtures, and other fixed assets.
Implements preventive Maintenance/ troubleshooting of electrical (UPS Liebert, workstations C.O., circuit
Breakers), Mechanical (PACU & ACU), Fire Protection (FM200, Fire Extinguishers/ Sprinklers/ detectors/
Sensors), Security (CCTV & card Access System), Plumbing / Sanitary to ensure safety and maintain good
condition.
Organize and supervise company events (Town hall, Quarterly Recognitions, Health & Wellness Activities, etc.).
Ensure operations adhere to policies and regulations
Keep abreast with all organizational changes and business developments
Coordinate with Procurement, Vendors and Clients.
Processing and Monitoring of Payment from accredited company vendors.
Contract revisions and monitoring of food concessionaires' compliance to contract provisions - food
concessionaire.
Review application of food concessionaires - follow up all pending requirements.
Assessment of food concessionaire applicants.
Recommendations - subject for approval of management committee.
Concentrix Daksh Services Corp.
Admin Site Lead – Mactan Cebu Site, August 2014 – January 2018
Job description
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Plan and coordinate administrative procedures and systems and devise ways to streamline processes
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Recruit and train personnel and allocate responsibilities and office space
Assess staff performance and provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the company to facilitate other business
operations
Manage schedules and deadlines
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary
constraints
Monitor costs and expenses to assist in budget preparation
Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
Organize and supervise company events (Year End Party, Family Day, Town hall, Quarterly Recognitions –
Celebrate with the Rockstar, Presidents Club, etc.). Other office activities (recycling, renovations, preventive
maintenance, etc.)
Ensure operations adhere to policies and regulations
Keep abreast with all organizational changes and business developments
Coordinate with Procurement, Vendors and Clients.
Processing and Monitoring of Payment from accredited company vendors.
Contract revisions and monitoring of food concessionaires' compliance to contract provisions - food
concessionaire.
Review application of food concessionaires - follow up all pending requirements.
Assessment of food concessionaire applicants.
Recommendations - subject for approval of management committee
vCustomer Services Private India Ltd-Phils.
Senior Facilities and Admin Executive, October 2012 – April 25, 2014
Job description
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Responsible in managing the on-site facilities services such as housekeeping, Office Supplies, Concessionaire,
and other tasks assigned by the Facilities Manager.
Ensures that Security services are aligned with all sites based on the Corporate Services standards through
coordination with Corporate Services Manager.
Coordinate, report, and follow up any request and complaints from end-users to the Building Management
Office for Issues relating to the premises.
Implements House Rules and Regulations and other Corporate Services Policies of the Company.
Ensure that all utilities and billing are processed on time.
Ensure that all cost-related items are reported and properly monitored by updating the department tracker.
Implements preventive Maintenance/ troubleshooting of electrical (UPS Liebert, workstations C.O., circuit
Breakers), Mechanical (PACU & ACU), Fire Protection (FM200, Fire Extinguishers/ Sprinklers/ detectors/
Sensors), Security (CCTV & card Access System), Plumbing / Sanitary to ensure safety and maintain good
condition.
Provides cost analysis and cost comparison for required goods or services.
Ensures that all contracts entered with third party vendors such as Housekeeping, Security, Pest Control etc
are updated.
Monitors the vendor’s performance based on the contracts scope of work and ensures that these are delivered
accordingly.
Supervises training sessions for emergency preparedness, confined spaces, electrical safety, machine guarding,
etc.
Shall assist in conducting the site physical asset count.
Can coordinate with internal Departments such as I.T., Operations, Project Manager Team, and Contractors/
vendors.
Knowledgeable in Security Management
Earthland Construction and Development Corp.
Procurement Supervisor, July 2011– August 2012
Job description
• Coordinate personnel in contract negotiation, buying and selling of equipment materials and services. Conducts
interviews, hires staff and monitors staff training programs. Approves and suspend vendor relationships. Develop
contract instructions, policies, and procedures for sale.
• Procurement Strategy Development, negotiating and influencing, procurement process, supplier evaluation,
contract execution, floating inquiries, material sources, export import documentation.
• Independent correspondence –negotiates, manage commercial supplier relationships and contracts to deliver
signification cost savings for the business.
• Sustain and develop a supply base for business requirements and documentation of contracts.
• Identify risks in major contracts, business arrangement, and individual supplier solution.
• Provides clients and consumers management and negotiation plans/business agreements.
• Provide commercial governance for complex bids and awards for short- and long-term contracts for
manufacturers.
• Worldwide activities in the commodity section
• Mediations and Intermediaries, arrange contractual procedures between buyers and suppliers.
• Manage human resources and follow up stock movement
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Thomson Reuters - Jones Lang LasalleLeechiu
Facilities Coordinator, February 2011 – July 2011
Job description
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Monitoring of subcontracted janitorial employees.
Always ensures the functionality of all office equipment and the physical workplace.
Attends, handles, and communicates all employees’ requests/complaints with regards to Site Facilities.
Oversees the works of outsourced service.
Monitors and manages performance of the service providers.
Makati Medical Center - JP Aixex Group Inc.
Facilities Coordinator / Fire Safety Officer, October 2009 – January 2011
Job Description
Fire Safety Officer
• Monthly inspection of all deployed fire extinguishers, emergency lights lighted fire exits signs, fire exit doors
and fire hose cabinets.
• Quarterly inspection and testing of fire sprinkler alarm system in old and new buildings.
• Ensures that all fire extinguishers are all in good working conditions which includes the ff: (Facilities Assets
tag, Inspection tag, Floor Location, Serial #, Fire Extinguisher Signage and Fire Extinguisher Boxes.)
• Prepares and updates excel file inventory report for proper documentation of all inspected fire protection
devices. (Fire Extinguisher, Emergency Lights, Lighted Fire Exits Signs, Fire Exit Doors and Fire Hose Cabinets)
• Responsible and point person concerning fire safety issues, request for additional deployment of fire
extinguishers, installation of lighted fire exits and installation of emergency lights especially for newly
renovated areas.
Facilities Coordinator
• Prepares-as needed, with notification by the Facilities Manager, and concurrence by the MMC- reports to
Administration, Head Office on administrative matters on Personnel assigned at Makati Medical Center as
regards: ISSUES on erring personnel, delinquent personnel, tardiness, etc.
• Ensure the overall coordination of the project/projects that service the facilities of the Makati Medical Center.
• Liaises between the client & stakeholders on all aspects of the project by JP in concurrence by the MMC and
by which the benefactor is MMC, the end-user.
• Prepares and ensure all running of work’s schedule and meetings is within the time framework schedule.
• Prepares monthly manpower schedule.
• Ensure the flow of information between the client (MMC), and JP Operations and JP Group Internal
Administration on matters that involve administrative actions, to include the JP Operation Group Makati
Medical Center to initiate endorsement, recommendations, including disciplinary actions as regards items# 2
above.
• Responsible for the implementation of agreed and good functioning of the works between MMC & JP
Operation Group assigned @ Makati Medical Center.
• Provides the necessary reports and documentation, as needed in the implementation of the items # 2, & # 7.
• Responsible for HR and Administrative facets of the operations like check/control/monitor of attendance and
tardiness, OT etc. and prepares, coordinates with head office for reports about item #2
• Coordinates meetings, events between operations and administration office.
• Ensure cleanliness of the working area.
• Performs multi-tasking work level as operations conditions so warrant; and must, always, be linked to different
operations sections involved in the proper disposition & resolution of J.O.’s in connection to work projects by
way of the discretionary assistance/guiding instructions as deemed necessary by the Chief Engineer/Facilities
Manager.
• Other instruction (of duties) given from time to time by the Chief Engineer/Facilities Manager as needed or as
required in the operations to maximize work outputs multi-tasking level of work performance to improve
services to Makati Medical Center.
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Convergys Phils Services Corp. - Marchem Industrial
Asset Management Supervisor, August 2006 – December 2008
Job Description
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Monitoring of subcontracted janitorial employees.
Always ensures the functionality of all office equipment and the physical workplace.
Attends, handles, and communicates all employees’ requests/complaints with regards to Site Facilities.
Oversees the works of outsourced service.
Monitors and manages performance of the service providers.
Checks all billings of outsourced and contracted services of the site. Prepares and records the Request for Payment
form (RFP) for all expenses incurred by the Facilities and Security group.
Prepares and submits standard reports on the status of the site to Regional Facilities on a regular basis.
Coordinates and implements all general and preventive maintenance, timely completion of all sites facilities
projects with contractors involving the site.
Assists Regional Facilities in coordinating with building administration on all issues regarding building facilities
including but not limited to cleanliness, shut-downs, power, water, elevators, and air conditioning.
Coordinates with building administration on work permits, parking arrangements and supply deliveries and other
building concerns.
Liaises with lessors on all company leased properties, responsible for all concerns of leased properties including
but not limited to rent payment, utility payments and minor repairs
Assists Regional Facilities in coordinating with the appropriate Government agencies and requirements relating to
the site.
Coordinates with Asset Management on the inventory of assets on site and in company housing facilities including
tagging, moving and disposal of assets.
Convergys Phils Services Corp. - Glaxo Smith Kline
Fulfilment Staff, April 2006 – August 2006
Job Description
• Processing of Patients Compliance Claim and Mailers
• Accurately records all incoming and outgoing mailers and/or compliance packages in the Customer Relations
Management (CRM) System.
• Processing and accommodating enrolment kits for medical representatives.
• Generates from CRM the list of Medical Doctors (MD) who need replenishment and allocates the number of
enrolments kits each MD shall receive.
• Accurately encodes the serial numbers of the card inserted in each enrolment kit in the CRM before releasing.
• Files the soft copy of the Proof of Delivery (POD) sent by courier through email upon delivery to consignee.
• Encodes in CRM and Excel file reason for RTS.Schedules a Call Order if the consignee’s contact information is
provided in the CRM Database and resents the package to consignee’s alternative address, if provided.
• Processing of ad hoc projects requested by Program Managers from time to time
• Handles archiving of important files and documents for operating guidelines and procedures.
• Monitors individual performance daily to meet quota and required performance targets
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SITEL Customer Care Phils
HR Assistant, August 2004 - September 2005
Job Description
Compensation &Benefits (November 2004 – September 2005)
• Oracle Database Management – accurate, timely and maintenance of 201 files.
• Benefits Administration, Clinic Administration, Documentation / Routing of legal requirements and record
management.
Employee Relations (October 2004 – November 2004)
• Assist in the conceptualization, communication and implementation of all HR initiative, corporate events, and
programs for the employees
Recruitment (August 2004 – October 2004)
• Prepares all requirements, reports and contracts needed by each department for all applicants.
• Database Management, record management, maintenance of 201 files.
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Edgecom Telecom (Cellular phones and Accessories Shop)
Admin Staff, August 2000 - September 2002
Job Description
• Auditing of daily and logbook report and stocks inventory.
• Maintenance and documentation of 201 files of all probationers and regular employees. Prepares contracts, HDMF,
Phil health and 1902/ 2305 applications.
• Prepares attendance report of all employees regardless of status and assist in tabulating the payroll.
Trainings and Seminars
• Basic Occupational Safety & Health (BOSH – Safety Officer 2) with Train the Trainers
Synerquest Management Consultancy Services Inc.
September 6-10, 2021
• Work Environment Measures (WEM)
Synerquest Management Consultancy Services Inc.
December 1-3, 2021
• Loss Control Management (LCM – Safety Officer 3)
Synerquest Management Consultancy Services Inc.
February 21-24, 2022
Character References
Maria Lilibeth Pamatmat
Global Head for Real Estate and Design
Concentrix Daksh Services Corp.
Metro Manila, Mobile:-
Francis Rodney Fugen
Corporate Director Property Management Services
Hospitality Innovators Inc.
Metro Manila, Mobile:-
Rhodessa May Coralles Pinga
Delivery Project Executive
Concentrix Daksh Services Corp.
Metro Manila, Mobile:-
