Joseph George Olavidez

JOSEPH GEORGE OVILLE OLAVIDEZ Address: Davao City, Philippines Appointment Setter | E-commerce Virtual Assistant | SDR | Research Interviewer Since 2014, I’ve worked in survey, customer service, lead generation, and appointment setting across multiple industries. I support both local and international clients, mainly in Asia Pacific and North America. WORK EXPERIENCE: November 2023-May 2025 Game Changers (REMOTE) -Appointment Setter • • • • Identify and contact prospects to be our client’s potential customers. Book appointments (in person, phone, virtual for sales representatives, ensuring that calendars are filled with qualified opportunities. Update prospect or customer’s information in CRM. Send reminder and follow up with leads to ensure appointments are kept. -Survey/Research Interviewer • • • August 2022-January 2024 Asking questions from a guide and documenting response accurately Scheduling interviews, managing recording devices, and ensuring a distraction -free setting. Entering responses into the CRM and patiently assisting until the survey is complete. Radar One Media (REMOTE) -Sales Development Representative • • Researching and identifying potential customers. Introduce the company and service offer. • • July 2021-June 2023 Book appointments (in person, phone, virtual for sales representatives, ensuring that calendars are filled with qualified opportunities. Update prospects or customer’s information in CRM. E-Commerce Paradise/ Wayne Grace Lane LLC (REMOTE) -E-commerce Virtual Assistant • • • July 2019-May 2021 Processing orders, managing refunds, coordinating with shippers, and trucking shipments. Responding to customer inquiries, complaints, and feedback. Working with e-commerce platform like Shopify. Callbox Sales and Marketing Solutions Bajada Davao City -Appointment Setter • • • • January 2019-May 2019 Identify and contact prospects to be our client’s potential customers. Book appointments (in person, phone, virtual for sales representatives, ensuring that calendars are filled with qualified opportunities. Update prospects or customer’s information in CRM. Send reminder and follow up with leads to ensure appointments are kept. SDT CORE INC. Quirino Ave, Davao City -Appointment Setter • • Identify and contact prospects to be our client’s potential customers. Book appointments (in person, phone, virtual for sales representatives, • • June 2018-November 2018 ensuring that calendars are filled with qualified opportunities. Update prospects or customer’s information in CRM. Send reminder and follow up with leads to ensure appointments are kept. KeepTruckin (REMOTE) -Sales Development Representative • • • • January 2018-May 2018 Researching and identifying potential customers. Introduce the company and service offer. Book appointments (in person, phone, virtual for sales representatives, ensuring that calendars are filled with qualified opportunities. Update prospects or customer’s information in CRM. The Launchpad Team Sta. Ana Ave., Davao City -Appointment Setter • • • • March 2015-January 2018 Identify and contact prospects to be our client’s potential customers. Book appointments (in person, phone, virtual) for sales representatives, ensuring that calendars are filled with qualified opportunities. Update prospects or customer’s information in CRM. Send reminder and follow up with leads to ensure appointments are kept. CALLBOX Sales and Marketing Solutions Bajada Davao City -Appointment Setter • • Identify and contact prospects to be our client’s potential customers. Book appointments (in person, phone, virtual for sales representatives, • • May 2014-December 2014 ensuring that calendars are filled with qualified opportunities. Update prospects or customer’s information in CRM. Send reminder and follow up with leads to ensure appointments are kept. Survey Sampling International Matina, Davao City -Market Research Interviewer • • SKILLS: • • • • • Computer literate MS Office Applications and possesses effective communications skills. Customer retention Information security Scheduling Performance optimization Asking questions from a guide, following research protocols, documenting responses accurately and maintaining confidentiality. Entering responses into computer systems and patiently assisting until the survey is complete. PERSONAL INFORMATION: • • • • • • Nationality: Filipino Civil Status: Single Birthplace: Davao City Birth Date: August 11, 1991 Height: 5’10 Weight: 72 Kilos I hereby certify that the above information is true and accurate to the best of my knowledge. Joseph George O. Olavidez Applicant