Joseph Espiritu Ii

My name is Joseph Espiritu, 26 years old from Philippines. And I have 1 year of experience working as a Customer Service Representative, where I gained a solid understanding of customer support and troubleshooting. During this time, I learned how to effectively resolve customer issues, provide helpful information, and ensure customer satisfaction. One of the most valuable skills I developed is problem-solving, which allows me to address customer concerns efficiently, even under pressure. I also learned how to prioritize customer needs, remain calm in stressful situations, and manage multiple tasks simultaneously. In addition to my technical customer service skills, I possess personal skills such as adaptability, teamwork, collaboration, and a strong focus on health and wellness. I’m confident that these qualities contribute to my ability to thrive in a team and adapt to ever-changing environments. I have also (honed) skills like time management, communication, and stress management, which are crucial when balancing multiple responsibilities in a fast-paced setting.