Joseph Emmanuel Menez

Joseph Emmanuel Menez

$10/hr
Technical Support | IT Helpdesk | Network Administration | CRM | POS
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
45 years old
Location:
Mandaluyong, NCR, Philippines
Experience:
10 years
Joseph Emmanuel Q. Meñez Mandaluyong City, Philippines-- QUALIFICATIONS: • Familiar with multiple ticketing tools like Remedy, Service Now, Cherwell, Zoho and HP Service Manager. • Familiar with Microsoft Active Directory, Exchange, Google Admin Console, Remote Support Tools and VPN. • Proficient in Software and Hardware troubleshooting. • Analytical and can work with little or no supervision. WORK EXPERIENCE: Callbox Inc. M.H. Del Pilar St., Iloilo City, Philippines May 2007 to August 2008 Appointment and Lead Generation Specialist Teletech Inc. Benigno Aquino Ave., Iloilo City, Philippines September 2008 to October 2009 Customer Service Representative Teleperformance Inc. Alphaland Southgate Tower, Makati City, Philippines November 2009 to June 2013 Technical Support Representative Xerox Inc. One E-com Bldg. Mall of Asia, Pasay City, Philippines November 2013 to August 2015 IT Helpdesk Analyst Stefanini Inc. GT Tower International, Ayala Ave., Makati City, Philippines January 2016 to December 2016 Senior IT Helpdesk Analyst EDUCATION: STI Bachelor of Science in Information Technology Information Technology High school Diploma
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.