JOSEPH DARWIN C. CO
113 Decena St. Arkong Bato
Valenzuela City, Philippines
Contact No- /- /-
Email:-Objective
To be able to share my skills and capabilities in a working environment
that can also further improve me as a person.
Work Experiences
September 2018 – Present
Customer Care Associate / Conduent
9 th floor, Two E-Com building Tower A, Bayshore Ave. MOA Complex, Pasay
City, Philippines
May 2013 – June 2016
Non-Voice Customer Support Representative / Convergys Philippines
(Formerly Stream Global Services)
8 th floor, Two E-Com building Tower B, Bayshore Ave. MOA Complex, Pasay
City, Philippines
July 2011 – May 2012
OJT Trainee / ANTZ Insurance Agency
Room 402 Pacific Corporate Center, 131 West Ave., Quezon City,
Philippines.
July 2005 – December 2005
Computer Attendant/Technician / Hit ‘Em Up.net
11-B Gorordo Ave. Kamputhaw Cebu City, Cebu
Education
Quezon City Polytechnic University
Bachelor of Science Major in Information Technology-
San Bartolome, Novaliches, Quezon City
Honors/Award
Keynote Speaker / Exploring the world of cyber security: Think,
Act, Secure.
Pamantasan ng Lungsod ng Maynila, Intramuros, Manila
March 17, 2018
1
Keynote Speaker / Network Security
Korea – Philippines I.T. Training Center, Novaliches, Quezon City
October 8, 2013
Certificates
I.T. Security / ICDL / ECDL
June 25, 2016
Seminars/Trainings Attended
Metasploit with Pentesting
GlobalKnowledge PH Inc. – Boni Ave.,
Mandaluyong City
August 9, 2016
Software Freedom Day 2014
Polytechnic University of the Philippines,
Manila
November 8, 2014
2-Day Ethical Hacking Bootcamp
SMX MOA, Mall of Asia Complex, Pasay City
June 3-4, 2016
Windows Phone 7/7.5 Workshop
Microsoft Philippines Office, Makati City
June 15, 2012
What The Hack 2016
SMX MOA, Mall of Asia Complex, Pasay City
June 3-4, 2016
Drupal Camp Manila 2012
University of the Philippines, Quezon City
February 25, 2012
Future Threats and Solutions
SMX MOA, Mall of Asia Complex, Pasay City
June 3-4, 2016
Software Freedom Day 2011
University of Sto. Tomas, Manila
September 17, 2011
Vulnerabilities in Critical
Infrastructure
SMX MOA, Mall of Asia Complex, Pasay City
Finishing Course for Call Center Agents
(100 hours)
Informatics, SM City North Edsa
June 3-4, 2016
August 24, 2009 – October 19, 2009
New Technologies
SMX MOA, Mall of Asia Complex, Pasay City
June 3-4, 2016
Cyber and the Law
SMX MOA, Mall of Asia Complex, Pasay City
June 3-4, 2016
Creating Collaboration
SMX MOA, Mall of Asia Complex, Pasay City
June 3-4, 2016
2
Skills
•
Basic Computer (MS Word, Excel, PowerPoint, Outlook, E-mail and
Internet browsing)
•
Basic Programming knowledge (C, C++, PHP, MySQL)
•
Desktop Troubleshooting
Basic Computer Networking knowledge
Customer Service through non-voice channels (Chat)
Basic IT Security knowledge
•
•
•
Personal Data
Date of Birth
Marital Status
Religion
:
:
:
December 13, 1984
Married
Roman Catholic
Nationality
:
Filipino
References
Engr. Mark Ignatius Mendoza
Vice
President of Operations / IVM Philippines
Construction Inc- /-
Services
&
Gilbert Desuyo
IT Administrator / New Capitol Tire Trading Corporation- /-Mark Milan Macanas
Editor in Chief, Owner / TechPinas: The Philippine Technology Blog- /-Jan Gervin Mendoza
Team Manager / Conduent-
3
