Joseph Conan Martinez

JOSEPH CONAN D. MARTINEZ 11 Bitoon Circle Brgy. Commonwealth Don Mariano Marcos Avenue, Quezon City, Metro Manila- - Career Objective: To represent a reputable company to its clients and customers, to handle their needs in advertising, public relations, and customer service. Profile: o o o o o o o Self-motivated Hard-working individual Enthusiastic Well-rounded individual Willing to be trained Outgoing personality Possess positive attitude Working Experience: Freelance Computer Technician - Self Employed - (2002 – Up to present) Technical Support Representative - Teletech Customer Care Mngt. (Phils.), Inc - Best Buy / Verizon - (Dec 2007 – Jun 2008) Customer Service Associate / Resolution Supervisor / Coach Intern - Convergys Phils. , Inc. - DirecTV - (Nov 2008 – May 2011) Technical Support Representative - Teleperformance Philippines - AT&T U-verse / Telstra BigPond - (Feb 2012 – May 2014) Technical Support Representative / Customer Service Representative - Transcom Philippines EDSA - Samsung Brown Goods NZ / Samsung E-commerce AU - (Sept 2014 – Mar 2015) Customer Service / Sales Specialist - AFNI Philippines - Verizon Universal / Bloomington Chat - (May 2015 – Jan 2018) IT Service Desk L2 - WIPRO Philippines - Uniting Care Queensland (Blue Care, Uniting Care Health, Uniting Care Community) - (Feb 2018 – Jan 2019) Trainings/Seminars: Call Center Training - Premiere Resource Training Center Module (90 hrs training) Computer Technician Vocational - Xavier Computer School Module (60 hrs training) Skills: Computer Literate - MS Office, Computer Maintenance, Troubleshooting Various computer software and hardware, Wired/Wireless Connection Setup Education:-(Oct) - STI College 3rd year B.S. Computer Engineering (Undergraduate) - - Mother of Perpetual Help School Achieved Secondary Education- - Christ Life Academy Achieved Primary Education Honors: Camper of the year - Rainbow Camp Hall of Fame - Rainbow Camp Best in Computer - Mother of Perpetual Help School Power of One Champion 2009 - Convergys Phils., Inc Character reference to be furnished upon request … Joseph Conan D. Martinez