Joseph Adedoja

 PELUMI JOSEPH ADEDOJA LOCAL ADDRESS:MANGIN DISTRICT DAGUPAN CITY PHONE NUMBER:- E-MAIL ADDRESS- Hi, I am Joseph, I am a diligent professional customer service provider in which I offer top-notch and satisfying services to my amiable customers. I have worked as an attendant to customers in a business organized company and I have 2 years of solid experience in the Customer Service industry and I can claim that all my customer's remarks about me and my services are fantabulous. Furthermore, I was granted a scholarship by my birth country to further my education here in the Philippines because of my excellent performance academically. This looks easy for me because one of my favorite hobbies is studying and my best sport is soccer. Try me out and a trial will convince you. EDUCATION COLLEGESECONDARY EDUCATION PANGASINAN STATE UNIVERSITYKELANI COLLEGE ISEYIN LINGAYEN, PANGASINAN- Bachelor in Arts and Economics- PRIMARY EDUCATION GREATER LOVE MODEL SCHOOL 2005 WORK EXPERIENCES POSITION: ON-JOB-TRAINING TEMPLEWIN CORPORATION March 2020 – May 2020 POSITION: CUSTOMER SERVICE REPRESENTATIVE January 2013 – April 2015 EXPERIENCES I am experienced in using Shopify in creating, replacing and canceling customer’s orders. I can also use it to know the details of customer’s orders by imputing their order numbers. I am experienced in using Gorgias as well and this is a platform where we engage with customers and get their concerns resolved. I have more than 2years experience in working physically as a Customer service representative in my birth country. I have been working remotely for more than 1 year now and I can adjust to working anytime of the day. SKILLS I can develop and implement key policies and procedures in customer service departments to boost productivity and enhance team morale. I can swiftly identify and resolve potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty. I can balance multiple tasks within fast-paced, deadline-driven, and customer-facing environments. I possess ability to understand things easily and in a fast way. I have solid organization skill. I am also a graphic designer. CHARACTER REFERENCES ARTHUR V. FELICIANO MANAGER(OIC) (TEMPLEWIN CORPORATION) - FELIX CLOYD ANTHONY T. ROSARIO WAREHOUSE SUPERVISOR - PERLA M. PASCUA ACCOUNTNG/HR - PELUMI JOSEPH ADEODJA I certify that all information above is true and correct.