(Background : submits sales proposals and coordinate sales activities for the IBM Sales
team being supported.)
(Background : Reviewing and monitoring daily AR position and identify the most
efficient mode (via phone, visits, emails etc.) of liaising with clients for timely settlement.
Identifying invoice disputes and take appropriate actions with IBM Account team to resolve
disputes.)
FASTTRAC project (IBM tool)
SIT - provided the flow/structure of the process to Developer from quotation until invoice generation
SAT - validation of invoice to ensure all information/details are correct (e.g. PO#, correct amount,
currency, customer name and number etc.,) before invoice will be generate and release to customer
GDMS Automation project (IBM tool)
SIT - provided the flow/structure of the process to Developer to start creating the automation
SAT – Trial and error has been made to ensure all the comment from excel file will be captured by robot
and it will paste in GDMS tool before deploying the robot to other country