José Murrieta

 JOSÉ REINALDO MURRIETA ROSAS Address: Ciudad Celeste, Etapa ¨La Dorada¨ Mz 2 Villa 4, Guayaquil, Ecuador Email:- Cell Phone: - Applicant ID:- Summary Professional with a college degree on business management, with extensive experience in administrative areas, customer service and in performing under pressure, always focusing on teamwork and professional growth. Dexterity and Skills Leadership Creativity Flexibility Commitment Responsibility Ability to Work in a Team Web Design (Wordpress) Adobe Suite Community Management (Hootsuite, Metricool) SEO & Digital Marketing Professional Experience Intimo Corp. – GUAYAQUIL, ECUADORJanuary 2018 – February 2019 Customer Service Supervisor List of Duties Dealing with customers and their inquiries online and on the phone Tracking all of the shipments and seeking customers satisfaction Working with the logistics team, looking forward to make the shipment arrive ASAP Doing Pay Per Click campaigns on Amazon (FBM) and other ecommerce platforms Hotel del Parque – GUAYAQUIL, ECUADOR December 2016-February 2017 Receptionist List of Duties Making Reservations Help guests with all their needs Coordinate and making wake up calls Checking in and out all of the guests Producciones “Las Manitas”– GUAYAQUIL, ECUADOR April 2015 to October 2016 Event Planner List of Duties Planning and management of different kind of events Coordinating Conferences and exhibitions Process company archives and payments via online or face to face Organizing lodging and meal services. English Classes - GUAYAQUIL, ECUADOR2015 - English Teacher List of Duties Planning a program for each student according to their English skills. Elaborating homework, quizzes and exams for each end of program. Attending to class via online or face to face Follow each student development progressively - Estudio Jurídico ¨RMR¨ Receptionist List of Duties Updating, registration and storage of information Deal with phone calls from customers Manage the agenda and emails - Producosmetics Customer Service Agent List of Duties Responsible for having a customer satisfied with the product and offering good service. Looking for new customers Developing a customer’s database - Supercines (Cinema) Customer Service Agent List of Duties Cashier Managin Proyection Room Educational Background LICEO PSICOPEDAGOGICO 2005 UNIVERSIDAD CATOLICA DE SANTIAGO DE GUAYAQUIL Eng. in Tourism and Business Management 2012 Languages Speak, Read and Write Fluent English and Spanish References NAME: Graciliano Castro POSTION: Administrative Financial Manager of Oro Verde Hotels YEAR KNOWN:2016 CELL PHONE NUMBER: - NAME: Ramón Sonnenholzner Murrieta POSTION: Owner of ¨Garza Roja¨ YEAR KNOWN:2004 CELL PHONE NUMBER: - NAME: Xavier Zamora POSTION: General Manager of ¨Producosmetics¨ YEAR KNOWN:2010 CELL PHONE NUMBER: -