QA Tester with over 2 years of experience in online board games and RPGs, performing manual and automated functional and regression testing using tools such as Cypress and Selenium. Involved in testing game mechanics, identifying and tracking bugs, and validating new features before each release.
At the same time, I also worked in Customer Support, handling user-reported issues, reproducing real-world problems in the game environment, and translating player feedback into actionable bug reports for the development team. This dual role has given me a strong end-to-end understanding of the product, combining technical quality with a user-focused perspective.