Customer Representati...
Freelancer
I handled one of Canada's Leading Fiber Internet and TV Service Provider. I worked as a Sales Representative and Customer Care Specialist.
Our task is to handle calls related to their bills, credits, and adjustments some basic troubleshooting.
Also, we're assisting customers who want to upgrade their services, ordering Movies and Pay Per View, adding new services & New-In Customers over the phone.
I also had a year of experience as a Chat Support Representative with one of the leading E-commerce/Online Shopping App here in the Philippines.