RESUME
Jose Ortiz--
-
Sales Agent
Fusion|-
EXPERIENCE
I started as a customer service representative for AG/Fusion in the area of mobile telephone services
(MTS), with excellence in attendance and always on time for my schedule, Promoted after 6 months to
the sales campaign where I learned to negotiate over the phone, understood to be more efficient in
multitasking, the job requested to make hotel reservations for clients, became one of the top
performers.
Collections agent representative
Collective Solutions |-
REMOTE
Learned the skills to be an online debt collector. The client had a business that provides
small loans to its customers. The task requested was to organize customers' profiles,
contact them by phone and follow up with them by email, callendar scheduled calls. I
Became one of the top performers after 2 months of training.
Travel advisor
Travel Advisor |-
PROFILE
Talented executive V/A highly
responsive to a diverse range of
client needs, specializing in
supporting businesses and
entrepreneurs in the areas of
customer service, sales, marketing,
and social media.
Aided clients to make travel plans worldwide, In addition to booking reservations, assisted
customers in choosing their destination, transportation, lodging and informed travelers of
passport and visa requirements, rates of currency exchange, and import duties. Other tasks
were to provide a personal tour guide when clients were on tour in the area.
Virtual Executive Assistant
Gjeo Soft Inc |-
Responsible for the agenda of the CEO, his calendar, scheduling meetings, etc. I was also a
liaison to provide solutions for our VIP customers such as onboarding and walkthrough of
the software: troubleshooting and bug reporting— Community manager for the VIP groups
social media.
EDUCATION
Computer Engineering/ Bachelor’s computer Science
UNITEC/CEUTEC | 2020 - present
SKILLS
High School
Honduras Navy|-
Grades from 7th to 9th.
Aplomb
Effective time
management
Customer service
High School
Polytechnic School |-
High School Diploma.
Communication
Data entry
LANGUAGES
Spanish
INTERESTS
Computer Science, Gaming,
Reading,Business,Technology.
Native
English
Proficient
Portuguese
Basic
COMPUTER
Software Skills
Fast learner
Social media
Intermediate
Google Suite
Intermediate
CRM’S
Intermediate
