Jose Elyasib Moreno Marin

Jose Elyasib Moreno Marin

$15/hr
Bilingual Operations & Project Manager | Customer Service Expert | Executive Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
40 years old
Location:
Ciudad Hidalgo, Michoacan, Mexico
Experience:
13 years
Jose Elyasib BUSINNES ADMINISTRATOR Address Circuito José Cianca 58 Fracc. Los Pirlues, LinkedIn JOSÉ ELYASIB Ciudad Hidalgo Michoacan, Mexico, 61120 FACEBOOK José Elyasib Phone - E-mail- As a program manager and Aministration Director with almost 13 years of experience, Have an amazing reputation solving problems, finding new and different ways to improve the way that work is done. Developed the ability to create effective work teams, with the necesary skills to solve problems, work under pression, reach results on time and think outside the box. With the help of multidisciplinary team created full ERP right from the start, incluiding the design, the UX, and the implementation of it to all areas of the company. Skills General management and administration Administration and management skills System development and administration Coordinating team projects Cost reduction and budgeting Charting and graphing Software development Product development Project management Work History Jan 2011--Current Excellent Excellent Good Excellent Average Very Good Very Good Very Good Excellent Program Manager and Administration Director MARCA MADERA, CDMX, CDMX Collaborated with team to define business requirements for organizational processes. Coordinated with Strategic planning team in developing 4 project plans for different areas 1 in sales, 2 in production and 1 in administration Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements. Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes. Improved quality processes for increased efficiency and effectiveness creating software with 4.0 Industry parameters Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings. Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance. Conducted training and change management processes to improve operations. Provided observations, took measurements and performed tests at various stages according to quality control plan, in order to create industry 4.0 software Developed and executed plans to monitor standard process. Established and updated work schedules to account for changing staff levels and expected workloads. Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies. Adapted to workflow changes and implemented continuous process improvements to overcome obstacles. Made decisions affecting daily operations such as overseeing purchasing and inventory management. Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs. Oversaw budget and tracked expenses against plans. Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies. Jan 2011 - Business Consultant Jan 2012 On my own, Morelia, Michoacan Did some consultancies during the weekends, most of all were for little business like hardware store, printing house, legal buffet, mechanical workshop and dentist. What was done in those business was : Made them look more professional Fix problems like the customer satisfaction Standardize procedures Established and enforced policies Developed and implemented promotional strategies Create budgets Managed business operations and warehouse inventory Create all the planning from the mission, vision, objectives, tactics to the implementation Education Aug 2004 - BBA: Business Administration And Management, MKT, Dec 2010 TECNOLOGICO DE MONTERREY (ITESM) - MORELIA MICHOACAN Accomplishments Create a full ERP right form the start and implement it in all areas of the company Develop a cost system to have the oportunity to see the information from a different angle,so we can use the info in the Tableu software and take better decisions, thanks to it the company was able to create specific budgets to all areas. When I create the CRM from the ERP, the sales raise 25% thanks to the design of the sales pipe line. I trained and mentored 10 managers from diferent areas like planning, administration, Software development, marketing. I created more than 25 KPI's from areas like sales, administration, and production. Dveloped reports with the advance of the projects, incluiding the Gannt chart Software Microsoft Project MS Office Tableau Excellent Excellent Average Languages Spanish native Native English Superior Korean Beginner Certifications CERTIFIED FACILITATOR IN THE LEGO® SERIOUS PLAY® METHODOLOGY
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