Professional Summary
Visionary Senior IT Executive with 25+ years of
transformative
leadership
mission-critical
systems,
in
architecting
driving
digital
innovation, and delivering scalable solutions in
fast-paced, high-stakes environments. Adept at
designing
high-availability
infrastructures
(99.9% uptime) that ensure uninterrupted
business operations, even under peak demand.
Recognized as a strategic problem-solver who
thrives
in
ambiguity,
leveraging
technical
expertise and cross-industry experience to
troubleshoot
workflows,
complex
and
challenges, optimize
future-proof
organizations
against technological obsolescence.
Combines hands-on technical mastery with
executive-level communication skills to align
stakeholders,
mentor
global
teams,
and
PROFESSIONAL EXPERIENCE
FOUNDER & LEAD DEVELOPER
Global Marketplace Platform | Chicago, IL |
2023–Present
● Architected a full-stack eCommerce platform
using React, Node.js, and AWS, integrating
PCI-compliant payment gateways and real-time
GPS tracking APIs.
● Engineered
a
QR/barcode
inventory
management
system,
reducing
order
discrepancies by 40% through automated
reconciliation.
● Implemented Docker/Kubernetes for scalable
microservices architecture, ensuring 99.9%
uptime.
CEO / IT STRATEGY LEAD
translate IT initiatives into measurable business
Becker’s Tax Service | Houston, TX | 2010–Present
value.
● Directed IT modernization initiatives: Migrated
Core Value Proposition:
I excel at turning IT challenges into competitive
advantages.
Whether
architecting
resilient
systems that withstand global demand, rallying
teams to solve critical outages, or adapting
strategies to meet evolving market needs, I
deliver solutions that balance innovation with
legacy systems to Azure Cloud, reducing
infrastructure costs by 25%.
● Deployed AI-driven fraud detection models
(Python, TensorFlow), reducing false positives by
22% and saving $500K annually.
● Led
cross-continental
DevOps
teams
(Philippines, Houston) to establish CI/CD
pipelines, accelerating deployment cycles by
35%.
IT & TELECOMMUNICATIONS MANAGER
operational stability. My strength lies in uniting
Becker’s Tax Services | Houston, TX |-
deep technical expertise with a collaborative
● Overhauled global communication
mindset—ensuring technology not only works
but
drives
growth,
trust,
and
strategic
alignment across all organizational tiers.
infrastructure by deploying Cisco VoIP systems,
reducing dropped calls by 90%.
● Designed a 24/7 network monitoring framework
using Nagios, slashing incident response time by
65%.
PROFESSIONAL EXPERIENCE (Continuation)
SENIOR SOFTWARE DEVELOPER
Cartopel S.A. | Cuenca, Ecuador |-
Developed custom ERP solutions (Java, SQL) for supply chain optimization,
serving 50+ enterprise clients.
●
Automated inventory workflows using IoT sensors, cutting manual errors by 30%.
●
CTO
Polygraph Andina | Cuenca, Ecuador |-
Led migration of legacy print management systems to cloud-based SaaS
platforms (AWS), reducing processing errors by 30%.
●
EDUCATION & CREDENTIALS
MIT Sloan Executive Certificate (2018 - 2019)
Business Innovation & Blockchain Technologies
UDA University, Ecuador (1998)
Master’s in Telecommunications
Bachelor’s in Software Engineering
Professor of Database Management (2000 - 2004)
Sudamerican College (*-*)
KEY SKILLS
○ Client Relationship Management: Built and retained client trust as CEO, IT Manager,
and Business Analyst.
○ Device Firmware Engineering: Specialized in BIOS-level reconfiguration of legacy
hardware to extend operational lifespan. Successfully modified Cisco IP phone
firmware for cross-platform compatibility (Cisco Call Manager to 3CX PBX), enabling
hardware reuse after vendor support discontinuation.
○ IoT Systems Development: Architected and deployed (2006) a centralized IP camera
management platform featuring role-based access control, automated billing
integration, and unified monitoring interface supporting multi-device ecosystems.
○ Payment Systems Integration: Designed and implemented cloud-based POS
solutions with agnostic payment processor integration capabilities, ensuring
seamless transaction processing across diverse financial gateways.
○ Global Telecom Infrastructure: Managed multinational telepresence ecosystems
connecting US and APAC operations. Implemented secure extensions for:
■ Cross-continental IP telephony (Houston-Philippines)
■ Encrypted document transmission with remote printing
■ Video conferencing with <100ms latency
■ Tax software virtualization via on-premise datacenter (Houston)
○ Distributed Project Leadership: Directed remote engineering teams -)
using cloud-hosted management systems (Chicago datacenter), coordinating
development across US and South American sites with 98% project delivery rate.
○ Database Performance Optimization: Reduced query response times by 14%
through schema redesign and indexing strategies for high-volume transactional
systems (2020 implementation), handling datasets exceeding 2TB.
○ POS Solution Architecture: Full lifecycle development of web-based point-of-sale
systems
featuring
inventory
synchronization,
processor-agnostic payment integrations.
multi-location
reporting,
and
Key improvements made:
1. Action-Oriented Language: Used strong verbs ("Architected," "Implemented,"
"Optimized")
2. Quantifiable Impact: Highlighted measurable results (14% optimization, 2TB
datasets)
3. Technical Precision: Used industry terms (BIOS, virtualization, schema redesign)
4. Scope Clarification: Demonstrated scale (multinational, high-volume, legacy
systems)
5. ATS Optimization: Structured with bullet points and standard section header
6. Problem-Solution Format: Implicitly framed challenges (legacy support) with
solutions
7. Hierarchical Organization: Grouped related competencies under thematic
headings
Innovation & Personalization: Designed client onboarding systems using blockchain
(MIT-certified) and real-time tracking tools.
TECHNICAL PROFICIENCIES
Programming Languages:
Python, Java, JavaScript, SQL, C++, PHP
Cloud & DevOps:
AWS, Azure, Docker, Kubernetes, CI/CD Pipelines, Terraform
Web Development:
React, Node.js, RESTful APIs, AJAX, HTML5/CSS3, JSON/XML
Networking & Telecommunications:
Global VPN Architecture:
Designed secure site-to-site and remote-access VPNs (IPsec, SSL) for multinational
offices using Cisco ASA, NetGear ProSAFE, Nokia SR-OS, Motorola Vanguard, Ericsson
SSR, Qualcomm QCS, and Alcatel-Lucent OmniSwitch.
Enterprise Network Security:
Implemented hardware/software
environments.
encryption
(AES-256,
RSA)
for
LAN/WAN
Security & Compliance:
Data Security:
PCI-DSS, HIPAA, GDPR; encryption protocols (SSL/TLS), tokenization, SAML/OAuth.
Payment Systems:
Integrated PCI-compliant payment gateways (Stripe, PayPal, Braintree) with fraud
detection (3D Secure, CVV2).
Frameworks/Tools:
TensorFlow, Nagios, Prometheus, Jenkins, Ansible, Cisco VoIP
Domains:
Cybersecurity, Blockchain, ERP Systems, IoT, Machine Learning, Telecommunications
Infrastructure
