Jose Barcelona Jr.

Jose L. Barcelona Jr. PERSONAL SUMMARY A passionate and reliable person with extensive practical experience of working with computers and resolving any support issues that are raised to my desk. Possess a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multitask under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. AREAS OF EXPERTISE WORK EXPERIENCES Computer Hardware/Software Support Printer/ Copier Machine repair and troubleshooting Networking – Cisco Switches / Routers Infrastructure support Server support Microsoft technologies UPWORK Amazon FBA Seller Central and Email Marketing – June 2018 - Present Duties and Responsibilities: Responsible for Shipment and Logistics Creating Shipping Label using Amazon Seller Central Sending Purchased Orders to Manufacturer Inventory Management Email Marketing using Mailchimp Use Adobe Photoshop for editing image for Mailchimp Use Google Sheet for updating Shipping Details, Labels, Pallet Shipments, and Inventory Remote support tools SAMSUNG ENGINEERING - SAUDI ARABIA Luberef Yanbu Refinery Expansion Project PERSONAL SKILLS Problem solving Commitment to outcomes Highly analytical Helpful and professional attitude Team Player FIELD IT SUPPORT March 27, 2014 - December 18, 2017 Duties and Responsibilities: Responsible for supporting the Samsung staff and Luberef PMT team on any IT RELATED issues and concerns. Ensuring that all Computer hardware and software is configured and installed correctly. In charge with Purchasing of computer peripherals and printer consumables and parts for replacement. Serves as Asset custodian for all computer, printers, telephone and copier machine assets that was issued to PMT and Samsung offices. Responsible for server, networking, hardware and software installation, telephone configuration/maintenance services for PMT and Samsung Offices. Support ALL users over mobile and telephone calls, chat and thru email. Maintain and monitor the Samsung and PMT office network infrastructure. KEY SKILLS AND COMPETENCIES Excellent customer facing skills. A positive attitude towards customer Can work under minimum supervision Hardworking TRAININGS AND CERTIFICATES Certificate of Training Course Completion: CISCO CERTIFIED NETWORK ASSOCIATE Certificate of Course Completion: CCNA WAN 4 TECHNOLOGIES PERSONAL INFORMATION Email address: joselbarcelonajr_1984@ yahoo.com josebarcelona84@gmail. com Contact Details: (PHI) - Samsung Naforra Techno Valley – Jubail City, Saudi Arabia IT Support (NETWORK) August 01, 2011- August 22, 2012 Duties and Responsibilities: Responsible for network configuration (VPN, Router and Switches) and installation on new project sites. Computer Hardware and software troubleshooting. Maintain and monitor office network infrastructure. Coordinate with ISP for network problem Management and backup of File Servers Issuance of new computer and install needed program for newly hire employees. Ensures computer hardware is safe & complies with health and safety. RH Trading Limited – Port Moresby, Papua New Guinea IT OFFICER Duties and Responsibilities: Overall IT in charge for the whole mall (Vision City Megamall). Maintaining that the POS server and station is in good running condition. Computer Hardware and software troubleshooting. Installation, configuration and registration thru Active Directory of Windows Server CCTV monitoring and maintenance Bizerba weighing scale hardware and software repair/calibrate and configuration Network installation/setup for new POS Technical and Inventory Reports. Issuance of new computer and install needed program for newly hire employees. Support all tenants eLearning Systems Incorporated – Makati City, Philippines TECHNICAL SUPPORT STAFF Birth Date: October 16, 1984 Civil Status: Married May 09, 2013 – February 2014 July 28, 2008 – June 30, 2011 Duties and Responsibilities: Installing and configuration of Active Directory and Domain Controller of Windows Server 2003. Computer Hardware and software troubleshooting. Installation, configuration and registration of Biometrics for all employees. Network Infrastructure and computer set ups for new Laboratory Technical and Inventory Reports. Issuance of new computer and install needed program for newly hire employees. Field Support for ALL Metro Manila and provincial sites project/laboratory ACADEMIC QUALIFICATIONS Bachelor of Science in Computer Engineering Lyceum of the Philippines University (Batangas City) 2001 – 2006 Secondary Education Recto Memorial National High School 1997 – 2001 REFERENCES – Available on request. Concepcion-Carrier Air Conditioning Company (CCAC) Cabuyao Laguna, Philippines QA/QC ROVING OFFICER Duties and Responsibilities: Quality Inspection on all parts and accessories of Air Conditioner based on their standards and specifications Quality check of Air Conditioner’s Production based on Quality Standard from assembly, testing and packaging. Ensure that quality of the production is correct from assembly area, to conveyor, quality check room until it was packed and send to warehouse. Making sure that all the components, accessories are complete and in good quality condition. Making Daily Quality Checklist Report. Checked all the defective components like PCB, compressor and other component of the air con and inform the concern person/s for further repair/investigation. Daily Meeting with QA Team (Start and End of every shift) Supervise all QA operators and Machine operators to follow the Quality standard that was set based on checklist provided. Ensure all the needed parts and accessories are correct based on the unit model (domestic and imported)