Jose  Arellano

Jose Arellano

$10/hr
Bilingual (English/Spanish) Costumer Service Representative
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Age:
37 years old
Location:
Alicante, Valencian Community, Spain
Experience:
5 years
Jose Arellano Alicante, Valencian Community, Spain- - linkedin.com/in/jose-arellano-a- Summary Professional with several years of progressive achievements in the areas of logistics, purchasing and operations for companies. Strong strategic planner, problem solver and persuasive leader. Committed to managing operations smoothly while delivering the desired results and at the same time contributing to income-producing activities. Experience Assistant Manager El Portal de Sant Joan Mar 2019 - Sep 2020 (1 year 7 months) - Interacted and communicated with customers exceeding customer service standards - Selected, trained and managed staff of 5 employees - Oversaw PM operations of the restaurant, bar and room service - Measured evaluated and maintained service levels and standards - Monitored cost control, handled cash, ordered inventory and prepared nightly closing reports Property Manager The law group Holdings Nov 2017 - Sep 2018 (11 months) Tasks: ● Work with the maintenance technician to schedule service calls. ● Post ads and show vacant flats, as well as select potential candidates. ● Customer service and handling of tenant issues. ● Work with suppliers. ● Handle various administrative tasks for the rental department. ● Receive and process applications for prospective tenants. ● Preparation of new tenant files and notices lease renewal. ● Documents of communication with the tenants. ● Receive, open, sort and process incoming mail and outgoing. ● Handle a variety of general office tasks. General Manager Oven Fired Pizza Aug 2015 - Aug 2017 (2 years 1 month) - Interview, orientation, training, retention, correction and termination of employees. - Ensure accuracy of P&L statements while reflecting company’s goals and objectives. - Collaborate with managers for the purpose of sales increase. - Management of variable costs to include food, labor and supplies as a mean to maximize profits. Jose Arellano - page 1 - Address customer concerns in a timely manner with a priority of maximizing expectations and satisfaction. - Supervision of employee’s attire and presentation. - Monitor employees’ requests for sick leave, insurance forms, and grievances/complaints. Senior Logistics and Operations Coordinator Concreto Bombeado, S.A. Jun 2013 - Jul 2015 (2 years 2 months) - Dealing with customers and suppliers. - Rental of heavy and light equipment. - Providing equipment and services available for Projects. - Perform paperwork and customer equipment. - Handle rentals monthly production. Procurement Coordinator Venefco Panama, S.A. Aug 2010 - May 2013 (2 years 10 months) Responsible for timely acquire and put in the required site inputs, materials and services necessary for the company to develop its normal activity continuously without interruptions due to lack of supply. Plan, optimize and streamline purchasing and / or contracting of goods and services necessary to ensure the best quality and price in the context of management transparency and good stewardship of resources. Education Universidad Interamericana de Panamá LIC. EN COM. AUDIOVISUAL CON ENF. EN PROD. DE RADIO Y TELEVISION, Communication, Journalism, and Related Programs 2010 - 2014 Liceo Los Robles High School diploma Field Of Study Humanities 2003 - 2005 Skills Journalism • Logistics • Camera Skills • English • Office Apps • Video Editing • Voice Over • Quote Preparation • Microsoft Office • Customer Service Jose Arellano - page 2
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.