Jose Antonio

Jose Antonio Bou Romero Professional Summary Attentive part time teacher and call center agent with excellent communication skills, organized and driven to stay on task with knowledge on different teaching methods and communication skill with different cultures. Qualification & Qualities Public Speaking skill Friendly and outgoing Creative Imagination Effective listening Organized Quick Learner Team Worker Attentive Effective oral and written communication skills Experience Miralvalle School Part time teacher instructing basic-medium English lessons to kids from 1st grade to 5th kids between 3 to 6 yrs. Old. Responsible for managing classes with up to 12 students also developed private classes during weekend European Academy I have worked giving English classes on Saturdays to children between the ages of 5 to 8 years, I have learned a lot from this academy and I have been able to develop excellent rapport with students. Blackhawk I worked in two account the first one was Risk we were checking customers order and making sure there was no fraud in orders, the second account was Cashstar we were verifying orders and making modification that customer requested Sykes I was working has a full-time agent in capital one, a bank account. We were handling calls on regards to payments and customers requesting to get their credit increased. After 2 years I was transferred to another account PlayStation I was attending people in the United States who had problems with their consoles, network and hardware. Stream Global Services I was working in Microsoft as a sales agent selling software’s and hardware’s then I was transferred to tech dep doing remote desktop helping customer installing software’s like office, windows and installing devices. The Office Gurus The Office Gurus I was working for Direct Energy / HWA it’s an outbound account that you handle around 350/400 calls daily, with a metric of at least 2 sales of plans per day , what we do in the account is offer maintenance of AC/Pluming/Electricity/Home Security. We had to get in touch with technicians to calculate the cost of the trip, and to make sure work has made properly. Education High school Diploma / Colegio Cristobal Colon University / Marketing and Publicity Toefl Certificate Languages Spanish English Greek writing