Jorge Nishimura

Jorge Nishimura Sao Paulo, Brazil – Phone: 55 - Cel Email:- Senior Project & Program Manager Brief of Experience & Skills - Professional with strong experience with project management experience by leading projects & programs through Digital transformation, Field Services Projects, SaaS, IT, Professional Services, Pre-Sales, Sales, Sustainability, Circular economy, High tech projects, Supply Chain, product implementation and launch, KPIs, M&A, projects and programs with high capital high costs and risks, allocations and short/long-term project implementation timeframes. - Strong experience in end-to-end projects with focus on risk management, program delivery, strategic directions, governance, commissioning, fulfillment programs, sustainable transformations, continuous process improvement, risk mitigation, documentation control, procurement & sourcing, strategic thinking approach, leading and managing change, communication and customer service through LATAM. - Good judgment, ability to prioritize tasks, communication skills, focused on results and quality, strategic initiatives, Engineering, operations, governance, compliance, accountable, communications, coordination. Professional Experience Lexmark International, Sao Paulo, Brazil Senior Project & Program Manager05/2015-12/2020 - Responsible to implement and lead project & program management of Digital transformation, Field Services Projects, SaaS, Sales, Supply Chain, Marketing and Commercial Excellence, Sustainability, Circular economy, High tech projects, Supply Chain, Finance, Services, product implementation and launch, business in Brazil and LATAM region from Scope, Business Leaders approval, building team from different areas, Kickoff, Initiation, Planning, Costs, Quality, Finance, Deliverables, implementation and handover. - Ensured projects were defined clearly, scope defined with Global Program Portfolio, by engaging Project Managers from different areas to guarantee project execution are on track. - Worked as Project & Program expert to assist team to remove barriers, managed risks and issues, financial objectives, contingency plans, responsible of product implementation and launch, PMO complex strategic projects, external partners, vendors to deliver project agreed on Global Project Portfolio. - Identified and resolved obstacles to completing project on time and to budget; compliance with internal and external quality standards; monitored and reported the status of projects including cost, timing and staffing; managed on organizing project teams, assigned individual responsibilities, developed project schedules and resolve resource requirements. - Provided expert thought leadership and worked with limited direction, used additional research and interpretation to identify issues or problems; provided direction to supporting team members and worked as strategic contributor. - Responsible for development and growth of Project Managers and staff on projects deliverables measuring and monitoring project progress, costs, and corrections to fulfill the requirements. - Managed weekly report to sponsor and stakeholders the status, Global Project owner for LATAM South Cone region through Supply Chain Operations, optimization, implementation and execution of Projects & Programs. - Ensured all phases of projects were closed, implemented Lessons & Learned of projects, by including project on Portfolio and exploring with Finance team the advantages of projects. - Implemented and managed operations KPIs Such as Supply Chain, Cost, OTD, SD, Inventory costs, also implemented action plan to resolve the issues and proposed new KPIs to support company cost saving, speed and high-quality service. - Implemented sustainability projects, circular economy of used materials to be returned from field to be recycled, being focal point to facilitate achieve organization goals, coaching team, motivating to achieve best in class projects deliveries. - Lead internal and external team on continuous processes improvement through Lean Six Sigma, Digital transformation, Cloud, CRM, IT, Quality tools and business benchmarking. - Managed $XXMM Projects through high saving with Cost Improvement programs, high performance, delivered good SG&A, project objectives accomplished, KPI, SLA achieved, assisted company to achieve sustainable growth, with Revenue and EBITDA improvement. ZTE Mobile & Telecom, São Paulo, Brazil Project Operations & Supply Chain Director05/2011-05/2013 - Managed projects & programs with Sourcing and Field Project Engineers through consumer goods, digital business, Supply Chain, SaaS, Acquisition, Sales Enablement, Sales, Marketing and Commercial Excellence, with full projects staff approval on equipment’s, infrastructure, manpower, costs, deliverables, commissioning, and handover. - Managed of entire Supply Chain projects such as Sustainability and Circular economy, Procurement & Sourcing, Logistics & Transportation, 3rd party manufacturing, Planning, and Projects in LATAM. - Lead strategic technology direction, implemented Lean Six Sigma, and worked with CEO, Directors and Global Team to implement new technologies, services & projects to support business growth in the region. - Managed Budget, Forecast, KPI, SLA, status reports, Sales engagement, EHS projects, Cost of Improvement Programs and ensuring communication, risks control, financial costs are controlled. - Lead $XXMM Projects with SG&A Cost Improvement programs, project accomplished, assisted company to achieve sustainable growth, with Revenue and EBITDA improvement. Blackberry Telecom, Sao Paulo, Brazil Customer Service Manager05/2009- 05/2011 - Lead Project & Program through SaaS, Pre-Sales, Customer Experience in LATAM, worked closely with Channel to develop and implement customers solution by bringing $XXMM. ZTE Mobile & Telecom, São Paulo, Brazil Senior Project Manager05/2008- 05/2009 - Managed Project & Program by covering Commercial & Consumer Goods, internal projects, commissioning and overall Telecom projects. Foxconn International Technology, Sao Paulo, Brazil Senior Project Manager12/2006- 05/2008 - Responsible to start up business in Brazil such as Project & Program management. Sanmina, São Paulo, Brazil Senior Project Manager05/2005 – 12/2006 - Responsible to implement Program management to support Customer’s business. Solectron, São Paulo, Brazil Senior Project Manager10/2002 – 05/2005 - Responsible to implement Program management to support Telecom Infrastructure business. Compaq / HP Computer, São Paulo, Brazil Senior Process & Project Leader05/1997 – 10/2002 - Lead Projects & Programs designing and implementation through LATAM region. Education - Master’s degree in Project & Process Management, PMO - Bachelor’s degree in International Business and Marketing - Technical degree Languages - English: fluent - Spanish: fluent - Portuguese: native Complementary Courses SAP, Cloud, IoT, Corporate Finance, Lean Six Sigma, Kaizen, Global Project Management, Digital Transformation, Supply Chain, Cost Improvement Strategy, Power BI, Salesforce.com, CRM, MS Project, Office Suite, Brazil Taxes & benefits International Experience: Managed projects & programs in Mexico, Canada, EMEA, US and LATAM South Cone