JORGE IVÁN PINZÓN TRIANA
Business Administrator Virtual Assistant
Cell phone: (- | E-mail:-|
www.linkedin.com/in/jorge-iván-pinzón-triana-41a99853 |Bogotá, Colombia
Profile
Virtual Assistant with over 5 years of experience in administrative tasks, accounting, and customer
service. Expert in the use of technological tools and communication platforms, with advanced English
skills. Proactive, organized, and highly adaptable, I aim to contribute to the success of dynamic and
growing companies by optimizing processes and improving operational efficiency
Academic Preparation
Business Administrator, Universidad EAN
Graduated January 2018 | Bogotá, Colombia
Baccalaureate en Administration des affaires (B.A.A),
Université de Québec a Chicountimi
Languages
Spanish: Native
English: Advanced
proficiency, knowledge in
listening, reading and
speaking EF SET C2
Proficient
Portuguese: Celpe- Bras
Graduated November 2013 | Bogotá, Colombia
Skills
Work Experience
Company
August 2018 - Present | Virtual Assistant | Freelance
Functions:
•Elaborate, project reports and presentations to senior management, providing detailed analysis of
the results obtained and recommendations for future actions.
• Managed emails and schedules for clients in various sectors.
• Created and maintained databases and spreadsheets in Excel and Google Sheets.
• Provided general administrative support, including report and presentation preparation
• Handled social media and created content for platforms like Facebook, Instagram, and LinkedIn.
• Coordinated projects and tracked tasks using tools like Asana and Trello.
• Managed billing and payment tracking using QuickBooks and FreshBooks.
Company Agropecuaria Sion S en C
March 2015 - July 2018 | Administrative Assistant | Freelance
Functions:
• Organized and filed physical and digital documents.
• Provided customer service and managed phone calls.
• Prepared financial reports and bank reconciliations.
• Coordinated meetings and corporate events.
• Managed inventories and supply orders.
•Conduct market research to identify emerging opportunities and trends.
Time management,
organization, attention to
detail.
Problem-solving,
complaint management,
personalized attention.
Service orientation.
Planning.
Teamwork.
Analytical thinking.
AI artificial intelligence
Work Experience
Company Telefónica Movistar
July 2012 - February 2015 |Virtual Assistant |Bogotá, Colombia
Functions:
• Managing social media and digital content, creating relevant and engaging posts to increase follower engagement and strengthen
brand image.
• Coordinated daily tasks and managed calendars for the executive team.
• Prepared reports and financial documents using QuickBooks
• Maintained databases and client récords.
• Managed social media accounts and planned content.
and generate traffic.
• Supported the organization of webinars and virtual events.
• Utilized communication platforms such as Slack and Microsoft Teams for internal coordination
Courses
Digital Marketing
July 2023 | Online Course Edutin Academy
Artificial Intelligence For Marketing
May 2023 | Online Course
Fundamentals of Business Finance, Universidad de Los Andes
March 2023 | Online Course
Excel office 365/ Microsoft 365
May 2023 | Online Course
SAP, Logali Group
June 2023 | Online Course Logali Group
Digital Marketing Basics
April 2020 | Online Course Google
Digital Marketing Basics
May 2020 | Online Course Google
E-Commerce
April 2020 | Online Course Google
Successful Negotiation: Strategy and Skills, University of Michigan
July 2017 | Online Course
References and Certificates available upon request
