Joren Bael
CONTACT
Purok Kapilay, Brgy. Balugo,
Sibulan Negros Oriental
-https://www.onlinejobs.ph/jobseekers/info/-
WORK EXPERIENCE
ECE Contact Centers
January 2019 — January 2021
Chat/Email specialist
Customer service specialist with 2 years of background working customer-facing roles in hightraffic
environments. Adept at addressing a variety of customer needs with proven ability to build
trusting, durable customer relationships.
Achievements/tasks:
-Developed deep knowledge of the company's products and
services and improved the quality of service.
-Process refunds to customers.
-Resolve Bank connection issues.
-Prioritize SLAs and help minimize email backlogs.
-Handle 2-3 chats at the same time.
QUALIFICATIONS
Promoted as account specialist(Bank
connection/Overdraft team) (05/2019 - 01/2021)
EDUCATION
Bachelor of Science in Marine
Transportation
2015 — 2018
Philippine Merchant Marine School
Las piñas City, Philippines
INTERESTS
Outdoor activities and team/individual sports.
REFERENCES
Louriefil Disor
Contact number:-
Rhonil Banayar
Contact number:-
Johnro Solamillo
Contact number:-
Joren Bael
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