Jordon Davis

Jordon Davis

$15/hr
Team Leadership and Staff Development, Customer Service Excellence
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
27 years old
Location:
St. Mary, Kingston, Jamaica
Experience:
0 years
About

I am a dedicated and versatile professional with a wealth of experience in hospitality and customer service. Started my career in hands-on roles such as Waiter and Cook, i have steadily advanced to leadership positions, including Executive Housekeeping Manager and Campus Manager. i have expertise spans across team leadership, operational management, and customer service, and you’ve demonstrated a strong ability to manage and motivate teams to achieve excellence.

I also excelled in training and development, having taught courses in hospitality management, customer service, and accommodation management at Western Hospitality Institute. my experience includes overseeing operations, conducting room inspections, ensuring guest satisfaction, and resolving issues quickly and effectively.

my strengths lie in your ability to manage complex operations, lead diverse teams, and maintain a high standard of service. I am adaptable, detail-oriented, and committed to continuous learning. Whether i am managing a resort’s operations or mentoring future hospitality professionals, i bring a blend of practical experience, leadership, and a strong focus on customer care.

I am highly skilled in team leadership, having managed diverse teams of up to 20 staff members, and excel at operational efficiency by developing systems that streamline processes and enhance productivity. my experience in staff development and training is a key strength, as you have consistently worked to ensure that teams are equipped with the knowledge and skills they need to excel. I adept at problem-solving, resolving customer complaints, and improving service standards, which has helped you build strong relationships with guests and clients throughout your career.

My attention to detail, especially in areas like quality control and guest experience, has set me apart as a dependable leader who ensures that operational standards are consistently met. Whether in the front office, housekeeping, or as an instructor, you maintain a focus on delivering exceptional service and fostering positive environments for both employees and customers.

In addition to my extensive hospitality experience, i have demonstrated a strong ability to adapt to new environments, take on new challenges, and thrive in a range of professional settings. my adaptability, combined with your passion for learning and sharing knowledge, makes me a well-rounded and dynamic professional.

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