Key skills include:
Customer Service Support, Sales,
E-commerce task, Virtual assistant task, Microsoft Office, and researcher
Experience
Sales Specialist | Alorica/Sprint |-
Sales Specialist's main duty is to answer all customer inquiries and explain the specifications and features of a product or service with the goal of making a sale.
Tech Support | Convergys/Telstra |-
Provide a high level of customer service over the phone in an efficient, friendly, and knowledgeable manner. Troubleshoot internet connectivity and service with customer-owned devices.
Travel Specialist| Expedia|-
Arranging flights, insurance, and accommodation. Using a booking system to secure holidays and collecting and processing payments. Assist the clients changing or canceling their reservation and dealing with complaints or refunds.
ESL Online Tutor| Acadsoc|2019.03
Teaching and helping Chinese students to speak and learn the English language.
Education
Practical Nursing | 2007.04 |
ACTEC- Asian Caregiving Technological Education Center
YOUR PHOTO
Experienced Customer Support with a demonstrated History of working with customer-oriented solution, I am passionate about sales and determined to exceed company targets and clients'business goals. I am committed to retaining clients for the long term by diligently helping them achieve success
--
certification
Completed an intensive Ecommerce and Virtual Assistant training.
Completion dates:
Virtual Assistant /-
E-Commerce for VA’s/-