Jonine Scott
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https://www.linkedin.com/in/jonine-scott-a434a18/ • California, 90021, US
Billing Clerk & Data Entry
Experienced Billing Clerk and Data Entry specialist with a strong background in financial documentation, account reconciliation, and
ensuring data accuracy. Proficient in analyzing intricate financial documents and executing meticulous end-of-month procedures,
consistently improving data entry precision and efficiency. Known for fostering collaborative relationships across departments to
uphold the integrity of financial records.
Areas of Expertise
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Technical Support
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Quality Control Measures
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Administrative Support
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Customer Service Excellence
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Interdepartmental Collaboration
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End-of-Month Procedures
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Data Entry Accuracy
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Account Reconciliation
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Financial Document Analysis
Qualifications
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Financial Analysis and Reconciliation: Proficient in analyzing financial documents to ensure accuracy of client information,
balances, and insurance verification. Experienced in reconciling accounts and performing end-of-month procedures to maintain
precise financial records.
Data Entry Accuracy: Skilled in alpha and numeric data entry with meticulous attention to detail. Proven ability to identify and
correct discrepancies in coding or data entry, ensuring high accuracy and quality control.
Process Optimization: Successfully streamlined end-of-month reconciliation procedures, significantly reducing processing time.
Implemented meticulous verification processes that improved data entry accuracy.
Administrative Proficiency: Managed clerical and administrative tasks across various office environments. Demonstrated expertise
in coordinating schedules, appointments, and meetings with efficiency.
Customer Service Excellence: Provided courteous and professional customer service in diverse roles, including resolving inquiries
and concerns promptly and effectively.
Office Organization and Efficiency: Developed and implemented robust filing systems that expedited document retrieval and
improved overall office organization. Enhanced operational continuity during staff transitions through adaptability in
administrative roles.
Technical Support: Provided technical support and guidance to students on software use and academic assignments in a computer
lab setting. Proficient in troubleshooting software issues and enhancing user understanding of application processes.
Client Relationship Management: Managed a client-focused business, demonstrating extensive knowledge of skincare products
and providing personalized consultations to meet client needs. Built long-term client relationships based on trust and satisfaction.
Professional Experience
Spherion/Staffing Agencies
Billing Clerk & Data Entry
2004 — 2014
Analyze financial documents to ensure accuracy of client information, balances, and insurance verification. Reconcile accounts and
perform end-of-month procedures to maintain accurate financial records. Input alpha and numeric data with high attention to detail,
identifying and correcting any discrepancies in coding or data entry. Collaborate with departments to cross-verify figures and
statements, adjusting entries as needed. Maintain stringent quality control measures to prevent and rectify errors in financial
documentation.
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Identified and rectified a critical coding error that reconciled a long-standing account discrepancy.
Improved data entry accuracy through the implementation of a meticulous verification process.
Streamlined end-of-month reconciliation procedures, reducing processing time.
Consistently maintained error rates all data entry tasks.
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Spherion/Staffing Agencies
Contract Employee
2003 — 2004
Managed a range of clerical and administrative tasks within various office environments, ensuring seamless daily operations.
Coordinated schedules, appointments, and meetings with proficiency, serving as a key point of contact for program information
dissemination. Maintained meticulous records through diligent typing, filing, and faxing, contributing to the organization and
accessibility of important documents. Handled high volumes of phone inquiries, providing prompt and courteous responses to public
questions.
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Streamlined appointment-setting processes, resulting in improved time management and department efficiency.
Enhanced public access to program information by developing a comprehensive information distribution system.
Implemented a robust filing system that expedited document retrieval and improved overall office organization.
Fostered positive interactions with clients through efficient handling of phone communications.
Maintained operational continuity during staff transitions by quickly adapting to diverse administrative roles.
Yellow Top Cab
Driver
2002 — 2003
Transported passengers safely across the Antelope Valley region, adhering to all traffic regulations and company policies. Maintained
vehicle cleanliness and readiness to ensure a comfortable experience for clients. Navigated efficiently using GPS technology and local
knowledge to minimize delays and optimize route planning. Provided courteous and professional customer service, addressing any
inquiries or concerns during transit.
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Ensured punctual arrival for passenger pickups and drop-offs, contributing to a reliable service reputation.
Received commendations for maintaining a spotless driving record, reflecting adherence to safety protocols.
Exemplified strong interpersonal skills, creating a welcoming and friendly atmosphere for all passengers.
Antelope Valley College
Student Assistant
2000 — 2002
Operated and supervised computer lab, providing technical support and guidance to students on software use and academic
assignments. Facilitated user understanding of application processes by assisting with job applications, resumes, and cover letters in the
Job Placement Center. Enhanced student learning experiences by troubleshooting software issues and offering personalized assistance.
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Streamlined computer lab operations, ensuring optimal functionality for student use.
Delivered comprehensive support to clients, significantly improving their job application materials.
Contributed to the development of user-friendly guides for software and hardware utilized in the lab.
Mary Kay
Consultant
2000
Managed a client-focused business specializing in skincare products. Demonstrated extensive knowledge of diverse product lines to
educate clients on optimal skincare routines and benefits. Leveraged strong sales, marketing, and customer service skills to effectively
promote and sell Mary Kay products. Provided personalized consultations to meet individual skincare needs and preferences, fostering
long-term client relationships based on trust and satisfaction.
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