Jonel

JONEL PARREÑO - ·-Blk 21 Lot 1 Brgy. Narra 1 Silang Cavite PROFESSIONAL SUMMARY I have 7 years mixed experience of Healthcare Recruiter, Staffing Coordinator and General Administrive Representative. Has an extensive knowledged in Sourcing candidates using diffrent types of Job Boards such as Linkedin, Sales Navigator, Zip Recruiter, Indeed, JazzHR, Social Medias (Facebook, Instagram etc.) Has knowledge in scheduling using diffrent types of calendar scheduling tools such as Google Calendar, Zoho, Calendly, Outlook etc. PROFESSIONAL EXPERIENCE Platinum Healthcare Staffing Staffing Coordinator February 2023 - Present Identifies company employee requirements and creates a staffing strategy. Assists the compliance and recruiters for handling clinicians availability for scheduling Prepares work schedules and enforces compliance with clinicians requirements Creates daily AM or PM staffing reports, monitors clinicians performance and submits weekly reports to recruiters by updating notes in app assigned to you Determines staffing shortfalls and report job vacancies and scheduling problems to different facilities or hospitals Answers calls in Ring Central and takes down notes from received calls coming from facilities or clinicians Creates work schedules by allocating clinicians in position and shifts. Confirms shift schedules to different facilities. Ensures that the organizations staffing requirements are met. Ensures that the clinicians work in a cordial, steady work environment. Performs other duties as assigned. Virtual Cliques Full Desk Recruiter (Freelance) August 2022 - February 2023 Source new clients and businesses, evaluate talent, and provide staffing services Search, source, and screen potential candidates for the roles available within the company Negotiate placements and uncover and resolve recruitment-related issues quickly and efficiently Regularly research and adopt the best market and commercial practices and adhere to internal recruitment policies Regularly research and adopt the best market and commercial practices and adhere to internal recruitment policies Verify the recruitment practices are up to industry standards and aligned with the company’s objectives TLC Nursing Recruitment Coordinator December 2021 - August 2022 Interacting with department heads to identify job openings and prepare job descriptions and requirements. Posting job openings on media and social media outlets. Finding and filtering appropriate job applicants and performing reference checks. Scheduling and conducting interviews. Occasionally arranging travel for candidates to interviews. Extending job offers and arranging the relevant documents. Compiling reports on recruitment for the HR department. Participating in recruitment events, such as career fairs, preparing information packets, and gathering information from suitable candidates. iQor Philippines Customer Service Representative June 2017 - December 2021 Help customers with complaints and questions, give customers information about products and services, take orders, and process returns Resolve customers complaint either via phone, email, mail or social media Greet customers warmaly and ascertain problem or reason for calling Help them understand billing situations and answers 40-60 calls in a day. Teletech Philippines Customer Service Representative June 2016 - June 2017 Help customers with complaints and questions, give customers information about products and services, take orders, and process returns Resolve customers complaint either via phone, email, mail or social media Greet customers warmaly and ascertain problem or reason for calling Help them understand billing situations and answers 40-60 calls in a day. EDUCATION Eulogio “Amang” Rodriguez Institute of Science and Technology Bachelor of Science in Psychology - CERTIFICATION/RECOGNITION Peak Perfermance Coaching Certified June 2019 PeaQ is a coaching leadership workshop that aims to coach and develop current iQor leaders with a focus on driving team performance and positive engagement in both physical call centers and work-at-home environments. References will be proivided upon requests .