Jonel Dave Ismil

JONEL DAVE ISMIL BUS I NES S VI RT UA L ASS I STA NT RELEVANT E X P E R I E N C E WORK SUMMAR Y Virtual Assistant for 2 years. Hardworking Customer Service Representative with 2 years of experience working with Bank Transactions. Trained in project and time management with extensive knowledge of Order Distributions and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Business Virtual Assistant Having a good written and communication skill • Easily to adapt and familiarize with any new software • Friendly • • Problem solving skill • Calm at all times • Having an excellent time management • Knowledgeable in Microsoft office (Word, Excel, Power Point) Real Estate Assistant for 2 years • Help to identified, summarized and post For-Sale Properties • Create Marketing Flyers / Ads • Create contents for social media platforms (Facebook, Instagram) • Administered Contacts/Leads for CRM software • Arranged Real Estate Document Transaction/DocuSign Customer Service Representative SKILL S • • • Concentrix BPO | March 2019 - Ja n u a ry 2021 • KeyBank (US) o Handling calls regarding about Debit Card, Checking Accounts, ATM transactions & Online Banking o Internal account to account fund transfer Filling disputes o PIN reset o General inquiries such as bank branch location, available balance, copy of paper statement, routingnumbers, & arrival date of new card Lloyds Bank (UK) o Handling calls, email, letter regarding insurance Filling disputes and investigate Assistant S u p p l y C hai n Pl a n n e r • Avon Cosmetics PH | Sept. o o 2016 - Sept. 2018 Planning & B uy i n g f or I m po rt e d A v o n B e a u t y P ro du c t s Order Monitoring, Inventory, Distribution SCHOOL BACKGR OUND Bulacan S t a t e U n i v e r s i t y -) Bachelor of Science in Ma th e ma ti c s and Applied Sta ti stic s Training Attended Virtual Business Assistant - Feb. 8-12, 2021 PineApple Staffing