GENERAL VIRTUAL ASSISTANT
AND
CUSTOMER SERVICE SPECIALIST
JONATHAN T.CAVITEÑO
I am a person who champions excellence and quality service to help my clients attain the mission and vision of
the company. I am driven, flexible and very much eager to learn and expand my skills, a goal getter and an
achiever. I always want to contribute positively to the success of my client's business.
ACADEMIC BACKGROUND
-
MASTER OF ARTS IN EDUCATION
-
Batangas State University| 2021
I firmly believe that we should never stop
Batangas-Philippines -4213
learning, and so I took a Master's Degree
in Education major in TLE Teaching to
acquire
significant
skills
in
teaching,
which I believe is highly relevant in the
different walks of life.
EXPERIENCE
Educator- Public School Teacher-
Being an educator has enhanced my flexibility
and adaptability. The job also involved several
SKILLS
Call Handling
Email Handling
Chat Support
General Virtual Assistant
Data Entry
Social Media Management
administrative tasks to which knowledge in
Microsoft Office Word, Powerpoint and Excel,
Google forms, Email handling, and more are
deemed necessary.
Customer Service Specialist - DIrecTV-
The job has made me realize the value of
providing excellent customer service to help
the business prosper. I handled billing ,
telemarketing and general inquiry of DirecTV
subscribers.
