Jonathan Wo'otong
ICT Support Officer
Port Moresby,-
www.linkedin.com/in/jonathan-wootong-34127a98
-Bachelor of Information Systems graduate from the Divine Word University, with 3+
years of work experience. Aiming to leverage a proven knowledge of network
administration, server configuration, and management information systems skills to
successfully fill any ICT role at any organization. Frequently praised as diligent by
my peers, I can be relied upon to help any organization archive its goals.
Education
Bachelor of Science: Management Information Systems
Divine Word University - Madang
Major project - WLAN Infrustructure design for the West Sepik Provincial
Government
CCNA Level 1-4
Languages
English
Tok Pisin
Other
Skills
Network Administration
Information Security
Team Collaboration
Information Confidentiality
Documentation and Reporting
Cybersecurity Best Practices
Technical Troubleshooting
IT Resource Use
Virtualization
Application Support
Work History
2022-07 - Current
ICT Officer
World Vision PNG
Managed network and system performance, conducting
troubleshooting, security patching, and maintenance.
Coordinated IT operations activities to deliver smooth flow of daily
system needs.
Oversaw daily performance of computer systems and immediately
responded to issues to keep network up and running.
Liaised with other departments to minimize network interruptions and
possible downtimes.
Oversaw development and implementation of improvements to
support network operations.
Implemented and maintained technology and software budget.
Identified computer hardware and network system issues, performing
troubleshooting techniques for remediation.
Led technical upgrade projects for clients by working and coordinating
with consultants and developers for integrations.
Managed life cycle replacement of hardware and software.
Built, repaired and installed computer-related hardware based on
deployment procedures.
Created and terminated user's accounts from start to finish in business
applications.
Conferred with stakeholders to advise and plan for short-term and longterm IT system upgrade needs.
2022-03 - 2022-06
Field Team Lead
National Statistical Office
Worked different stations to provide optimal coverage and meet
production goals.
Coached team members in techniques necessary to complete job
tasks.
Directed and supervised team of 4 engaged in the CAPI-based SocioEconomic and Demographic Survey.
Established open and professional relationships with team members to
achieve quick resolutions for various issues.
Built strong relationships with respective cluster unit communities through
positive attitude and attentive response.
Held daily team briefings to inform team members on news and
updates.
Supervised team members to confirm compliance with set procedures
and quality requirements.
2020-11 - 2021-01
Field Enumerator
National Agriculture Research Institute
Interviewed residents in assigned areas to explain purpose of survey,
answer questions and accurately record answers.
Verified information on information pads.
Traveled door-to-door in assigned communities and requested
participation in census interview, clearly explaining process and
purpose.
Read maps and used GPS systems to prepare efficient routes to
physically visit citizens and collect necessary data.
Persuaded residents to comply with census activities through effective
management of residents' objections.
Planned efficient visitation routes by studying maps of assigned areas
Executed follow up visits to houses to resolve survey issues or obtain
additional information, expressing appreciation for participation and
regret for inconvenience.
Walked door to door and collected demographic information.
Completed 100% of assigned tasks before survey deadline.
Conducted interviews with participants to assess eligibility.
CAPI Based field survey.
Referees
Gibson Holemba
First Assistant Secretary - National Department of Works
Phone:-
Johnson Rayaprum
Consultant Project Engineer - West Sepik Works & Technical Services
Division
Phone:-
Sharon Rikis
RSSH Manager - World Vison PNG
Email:-Lyneath Mosiri Ila
mSupply Supervisor - World Vision PNG
Email:-
