Jonathan Morga

JONATHAN MORGA PROFESSIONAL PROFILE SKILLS Online researcher Results-driven professional experienced in customer service and sales. Dedicated to driving business growth and enhancing client satisfaction. Skilled in impactful marketing campaigns, strategic sales, and fostering client relationships. Proficient in boosting in-store sales and ensuring exceptional customer experiences. Ready to leverage proven expertise in Lead Generation and Community Management for exceeding organizational goals and elevating client contentment. WORK EXPERIENCE Video Editing Social Media Management Lead Generation Specialist LANGUAGE English Tagalog Service Crew at Minute Burger (Jun 2014 - Nov 2014) Took orders, served food/beverages, and managed billing for customers. Field Marketing at Addessa Corporation (Nov 2014 - May 2016, Apr 2017 - Nov 30, 2017) Executed marketing campaigns, including promotions, events, product sampling, and displays. Sales Specialist at Addessa Corporation (Dec 1, 2017 - Jul 31, 2018) Developed and implemented sales strategies, acquired new clients, negotiated contracts, and managed relationships. Delivery Helper at Addessa Corporation (Aug 1, 2018 - Aug 15, 2019) Assisted delivery driver, ensuring accurate orders and maintaining high customer service standards. Sales Associate at Uniqlo SM Baguio City (Seasonal Dec 20, 2019 - Jan 20, 2020) Greeted customers, shared product knowledge, and increased in-store sales through cross-selling and promotions. EDUCATION Book Specialist at Fully Booked SM Baguio City (Feb 16, 2020 - Aug 15, 2021) Assisted customers with book inquiries, curated displays, and supported shipment procedures. SECONDARY: Magsaysay National High School (2008 – 2014) Account Manager at Pure Gold Bakakeng Baguio City (Dec 11, 2021 - Jan 31, 2022) Addressed customer needs, fostered relationships, and acted as a liaison between companies and customers. PRIMARY: Lucban Elementary School (2008) Sales Associate at Toms SM Baguio City (Mar 1, 2022 - May 10, 2023) Engaged customers, boosted in-store sales, and shared product knowledge through promotions and cross-selling. Lead Generation Specialist / Community Management (Internship-May. 20, 2023 - June. 20, 2023) CVAS Academy Identified and generated business leads through market research. Executed social media campaigns aligned with marketing strategies.