Jonathan Knight

Seasoned Customer Experience Strategist and Customer Success Leader with over 10 years of experience in the industry. Passionate about creating exceptional customer experiences and driving customer success through innovative strategies and initiatives.

Proven track record of developing and implementing customer-centric programs that drive customer loyalty, retention, and satisfaction. Skilled in analyzing customer data, identifying trends and insights, and leveraging this information to improve the overall customer experience.

With a strong background in customer service and a deep understanding of the importance of building strong relationships with customers and ensuring their needs are met at every touchpoint. Dedicated to championing the voice of the customer within organizations and using this feedback to drive continuous improvement and innovation.