Jonathan P. Buenaventura
Phone:-
Address: Block 11 Lot 45 Meyland Homes Ph2 Lawa, Meycauayan, Bulacan, Phillipines
Email:-Objective
I am currently looking for a full-time position in an environment that offers a greater challenge, an opportunity to grow and to help the company advances efficiently and productively by using and sharing my knowledge and skills.
Personal Skills
Team player
Flexible
Analytical skill
Critical thinking
Problem-solving skills
Good communication skills
Ability to adapt to a new working environment
Professional Skills
-Good Leadership and Managing manpower such as work schedules and some projects.
- Knowledge on MS Access Database, MySQL Database, and Oracle Database.
- Knowledge on Networking Server Configuration.
-Computer & Electronic Devices Troubleshooting.
-Remain calm and professional during times of critical needs.
-Good Project management for overseeing projects from conception to completion involves planning, setting timelines, and ensuring projects are delivered on time.
Education
College: Bachelor of Science in Information Technology
From:-
School: Our Lady of Fatima University
Degree: Bachelor’s Degree
Address: Valenzuela City
Work Experience
IT Supervisor (Operation)
Alfamart Trading Philippines Inc.
July 2018 - Present
Km 21 TLL Compound Mc Arthur Highway Brgy. Ibayo, Marilao, Bulacan, Philippines
Duties and Responsibilities:
Supervise and experience leading a team of IT Field and Helpdesk Support, including assigning tasks, setting goals, providing guidance, and conducting performance evaluations.
Manage IT Projects from initiation to completion, including planning, resource allocation, and ensuring projects are delivered on time.
Regularly inspecting and maintaining POS hardware and software to ensure smooth operation. Troubleshooting technical issues that arise with POS terminals, printers, scanners, and other peripherals.
Store Openings Installation of Data and CCTV/Direct Coordination to Contractor/Vendor.
CCTV configuration, downloading, capturing images, online viewing, and email notification for DVR (Analog), NVR (IP Cam).
Creating Daily/Weekly tasks for IT Field Engineers.
Inventory Control / Handling IT Equipment and Inventory.
2nd level Support of IT Department in-house ticketing system / Help desk to ensure that all tickets were served thru calls / remotely assisted and then endorsed to IT Field Engineer for onsite checking.
Helps create, edit, and maintain POS databases.
Oversee the IT Infrastructure, including networks, servers, hardware, and software, to ensure optimal performance, reliability, and security.
Perform hardware, software, and network troubleshooting for both servers/workstations/Network switches to stores and back office.
Switch, Access point, and server configuration and installation.
PC Format/Re-image/Installation/Configuration of OS/installation of Anti-virus for Windows.
Set up EPSON/POSIFLEX /FUJITSU printers to interface with POS to print customer receipts and daily sales reports.
Handling Deployment Projects for Field Engineer like SDWAN, GCASH, POS Replacement, Check In and Out thru Application, QRPH etc.
Assist in budget planning, monitor IT Expenses, Transportation allowance and optimize resource allocation.
Identify training needs for IT the team, organize workshops or training sessions, and promote continuous learning to enhance technical skills.
