Jonathan Aguilera

Im a Customer Success and Cloud Operations Specialist with 1.5+ years of onboarding customers and 3 years of experience supporting B2B clients in optimizing their AWS infrastructure, resolving billing issues, and improving product adoption. At Amazon and Cloudvisor, I’ve helped startups and growing businesses reduce cloud costs, streamline onboarding, and increase customer satisfaction.

I specialize in:

• Customer Success Management
• AWS Cost Optimization (FinOps)
• Onboarding & Retention Strategy
• Technical Support & Documentation
• CRM & Workflow Automation (HubSpot, Salesforce)