I’m a specialist on providing resolutions to technical or commercial problems for customers and/or companies. I’m proficient in Network, Software and hardware troubleshooting. I’ve also done work as a chat support, assisting new customers with their application and registration inquiries.
Communication – fluent in French, English, Mandarin, Swahili, and Lingala both in writing and speaking. (Concise and Clear); Active Listening.
• Organization – time management, multi-tasking, work efficiently and productively.
• Customer Orientation-Adopts professional approach. Prioritize customer/client needs and providing quality service.
• Quick Thinking/Learning- easily adopts to new environment, easy to train and pick up on new learnings.
• Ability to Work under Pressure- staying calm, finding joy in everything I do and see silver-lining on every hardships and trials.
• Problem Solving- Logical and Analytical approach on resolving issues or problems.
• Dependable- Can work independently or with less supervision. Trustworthy and Reliable.