Jonard Penaflorida

JONARD De Guzman PEÑAFLORIDA #8 Camdas Subdivision, Baguio City, Philippines, 2600 Contact No: - Email:- Career Objective To utilize and maximize all the skills that I have learned from different companies over the years in a stimulating and a challenging environment not just for personal growth but as well as career growth. Educational Background Tertiary (2009 to 2011) : Informatics Computer Institute Baguio Advance Diploma in Information Technology Decibar Building, Bonifacio Street, Baguio City, Philippines Secondary -) : Baguio City National High School Governor Pack Rd. Baguio City, Philippines Elementary -) : Star Educational Christian Foundation Km. 5 Pico Rd. La Trinidad, Benguet, Philippines HIGHLIGHTED SKILLS: Software / Applications (Web based) Hardware : Microsoft Office, Adobe Photoshop, Shopify Admin Tasks (fulfillment), MailChimp, Zendesk Chat Management, Social Media Marketing : PC Troubleshooting, PC Reformatting ACHIEVMENTS: BEST TEAM LEADER • Boosted team performance and quality of messages for my team after my promotion as a team leader awarded last December of 2013. Work Experience: SN Oriental Baguio Traders Philippines May 2011 – February 2012 Technician/ Encoder Catalink Online Solutions Philippines March 2012– June 2012 SEO Specialist New Media Services Pty. Ltd. Baguio City, Philippines August 2012 – December 2012 SEO Specialist • Analyze and review client websites for areas that needs to be improve or revised. • Improve a client’s organic search results. • Research and application of current SEO trends • Evaluate product offering, demographics and prospective customers when determining keywords and campaigns. QA Assistant to Team Leader / Coach Dec 2012 - March 2014 • Evaluates different messages of operators to ensure a smooth and successful flow of work for the company’s benefit including and/or not limited to reporting of violations. • Conducts simulations and orientations to new and existing operators. • Uploads and updates several data sheets for the company report depending on what the HR and the Finance department needs. Convergys Corporation March 2014 – January 2016 Billing and General inquiry specialist. • In charge of bill explanation and simple customer inquiries related to the product. Singapore Logistics Hub (Offshore Employee) February 2016 – June 2017 Scheduling and Inventory monitoring associate • In charge of scheduling customers’ orders • Answering of Client’s inquiries, monthly inventory status updates • Inventory monitoring and m3 usage for the warehouse • Monthly reporting for 28 warehouse customers for billing (monthly m3 tracking, monthly pick and pack) The Gym Shack Singapore (Offshore Employee) June 2017 – Present Order Fulfillment and Shopify Management • In charge of order scheduling • Website Management and Product Listings • Monthly Reporting for competitor pricing Marketing Specialist • Email campaigns for daily/ weekly/ monthly offers • Design of daily/ weekly/ monthly offers using Adobe Photoshop Personal Information Date of Birth: Place of Birth: Age: Sex: Civil Status: Citizenship: Height: Weight: Religion: September 13, 1990 Baguio City 23 Male Single Filipino 5’5 1/2” 57 kgs. Roman Catholic Character Reference Rosanna Leal Manager – Finance Department New Media Services Pte Ltd Philippines - Michael Sandve Owner and Founder – The Gym Shack Releigh, North Carolina, USA --