Jonalyn Lipit

I have been in the customer service industry for 7 years now. I have handled mostly financial campaigns. With my years of experience, I have been cultivated to provide excellent customer service have been in the Business Process Outsourcing handling financial accounts as a Credit Card Specialist for American Express and a Phone Banker for Bank of America in 2012. I have worked as a Risk Management Analyst for JP Morgan Chase, which

was more on fraud analysis and research. I've also worked with Wells Fargo with the same job with a different title: Research Analyst for credit card disputes. I also have worked a a Lead Fraud and Chargeback Analyst for corporate cards. I am very much knowledgeable with chargebacks and represe tments for fraud and dispute claims. As a remote worker, I had been an Administrative Assistant for an Insurance Broker, Assistant Recruiter and an Email/ Chat CSR for an e commerce company. I can work in a fast-paced environment. Can work under pressure and has a strict time management