Jonalyn A. Castroverde
ADMINISTRATIVE ASSISTANT
--Davao del Norte, Philippines 8101
https://jonalyncastroverde.wixsite.com/jc-virtualassistance
Work Experience
2016 - 2020
About me
A well-versed Administrative Assistant and
Executive Secretary with a total of 10
years of experienced both local and
abroad providing tailored support. Helping
others and sharing knowledge are my two
beliefs imparts every day. My experience,
positive attitude and willingness to help
others allow me to excel in my
administrative roles.
Education
UNIVERSITY OF MINDANAO - 2009
Bachelor of Science in Business
Administration Major in Human Resource
Management
Trainings
SURGE DIGITAL AGENCY - 2022
Freelancing Course - Virtual Assistant
Certificate No.: FVAFC-000-376
July 30, 2022
ADMINISTRATIVE ASSISTANT
DIAMOND DIRECT JEWELLERY LLC
Dubai, United Arab Emirates
Screened phone calls and incoming emails.
Book travel arrangements
Maintains database management.
Recorded, transcribed and distributed minutes of meetings
Purchased and maintained office supply inventories
Update and maintain office policies and procedures
Assist accounting staff to prepare company bills and
process incoming payments.
Processing and applying Work Visa permits of company and
employees.
Assist with the recruitment process.
2014 - 2016 ADMINISTRATIVE ASSISTANT
METROPOLIS PROPERTIES LLC
Dubai, United Arab Emirates
Accepting and record incoming telephone enquiries, taking
clients' details sensitively, discreetly and accurately.
Providing word-processing and secretarial support.
Managing
and
updating
CRM
Propspace
(Published/Unpublished listings in Sales & Rentals, monitor
leads). Review and check all listings for corrections and
make changes as needed.
Handles administrative work including -but not limited tofile and record keeping, handling correspondences,
updating the records and any other related tasks.
2011 - 2014
CREDIT AND COLLECTION OFFICER
DYNAPAK PHILIPPINES INC.
Quezon City, Philippines
Issuing official receipts to cash payment and cleared
cheques.
Prepares daily collection report at the end of the day.
Monitor receivables and collections and provide updates of
receivables and provide appropriate reporting procedures.
Follow-up customer payments through telephone calls
whenever lacking of the supervisors presence.
Keeping record of customer charges & payments.
2010 - 2011
HR STAFF
ASIAPRO COOPERATIVE
Pasig City, Philippines
Maintains human resources records by recording new hires,
transfers, terminations changes in job classifications, merit,
entering & updating employment status-change data.
Directs incoming calls, entertains employee verifications
and answers inquiries.
Prepares employee certification, transfer memorandum and
other documents requested by the employee.
In-charge in routing employee clearances for those
employees who resigned from their position.
Real Estate Virtual Assistance Property
Valuations
Certificate of Attendance - June 14, 2022
Skills
Microsoft Office Tools
Canva
Interpersonal Skills
Communication
Independence
Adaptability
Attention to Detail
Time Management
