Jonalyn
Angeles
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-009 Marawoy, Lipa City
Batangas
Customer Service Representative
Experience
Education
Customer Service Representative
Kolehiyo Ng Lungsod Ng Lipa
Alorica Comcast West Billing
BS in Secondary Education
-
2012 - 2016
Assisting customers regarding billing concerns
Processing payments over the phone
Helping customers do basic troubleshooting
Selling internet,phone and cable services
Bugtong Na Pulo National High School
High School Diploma-
Customer Relations Associate
Customer Frontline Solutions
2018 - 2019
Skills and Abilities
Assisting customers regardinf billing concerns
Critical thinking and problem solving.
Helping do basic troubleshooting
Teamwork and collaboration.
Sim card replacement
Professionalism and strong work ethic
.Oral and written communications skills.
Leadership.
Reference
Teletech
Alorica
Annabelle Manabat
Annaliza Obniala
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