Jonalie Mae Ignacio

JONALIE MAE F. IGNACIO E X E CUTIVE ASSI S T A N T | O P E R A T I O N S S P E C I A L I S T Email:-Website: https://jonaliemaeignacio.wixsite.com/mysite PROFILE CAREER SUMMARY I have 5 years of experience in banking operations with managerial position. Customer Sales Assistant Robinsonsbank Corp. | October 2012-December 2016 - Organizing & uploading transaction documents - Setting-up meetings - Processing new account applications - Assisting clients based on their banking needs - Updating client's information into the CRM - Filing reports Experienced in all administrative tasks Freelancing course training under Filipino Virtual Assistance Real Estate Administrative Executive experience Executive Assistant experience SKILLS CRM Hubspot and Monday.com Google & Microsoft Applications Calendar management, Google Drive management, Spreadsheet and Excel, etc. Social Media Content Creation and Scheduling Canva and Hootsuite Customer Service Appointment Setting Basic Website Creation Wix & Googlesite Google Ads, Google Analytics & Google Tag Manager Sales & Service Manager Robinsonsbank Corp. | December 2016-September 2018 - Manage daily operations of the branch - Checking accuracy of submitted documents of clients - Office supplies inventory - In-charge of team's schedule - Handle clients' banking needs Administrative Executive Ohmyhome Property Inc. | February 2021-April 2022 - Logging of leads on CRM (Hubspot) - Posting of property listing - Checking and sending contracts to client - CRM maintenance - Updating agents' calendar Executive Assistant October 2021-February 2023 - CRM Management (Monday.com) - Manage Business Manager's calendar - Appointment Setting - Client follow-ups - Processing applications