Jonabell Esparagoza
Virtual Assistant
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PROFILE SUMMARY
Detail-oriented and highly organized professional transitioning into the Executive Virtual Assistant field, bringing over 7 years of
corporate experience in quality assurance, administrative coordination and team support. I help streamline tasks and keep
things running smoothly so clients can stay focused on their priorities. Reliable, detail-oriented and always ready to make
workdays easier.
CORE SKILLS AND COMPETENCIES
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High-Level Administrative Support
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Project Coordination &
Task Tracking
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CRM & Database Management
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Email & Calendar Management
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Travel Research &
Itinerary Planning
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Expense Tracking & Reporting
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Meeting Preparation and Minutes
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Document Creation & File
Management
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Lead Generation & Research
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Client Communication &
Relationship Management
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Data Entry
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Training & Team Supervision
TOOLS PROFICIENCY
Productivity & Communication: Google Workspace, Microsoft Office Suite, Zoom, Slack, Calendly
Project Management: Asana, Trello, Monday.com, Notion
CRM & Automation Tools: Go High Level, Sales Navigator
Design & Social Media: Canva, Meta Business Suite
Others: Expensify, ChatGPT
EXPERIENCE
LESLIE CORPORATION
Oct 2021 – Nov 2024
QA Supervisor
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Provided comprehensive administrative support including email management, meeting scheduling,digital filing,
supply requisition and documentation for audits and third-party certifications.
Summarized audit and monitoring reports and compiled quality performance data to analyze QA scores, which
were presented during quarterly executive meetings.
Led internal improvement projects focusing on process efficiency, allergen control, sanitation, and packaging
validation.
Managed weekly shift schedules and task assignments for the QA team ensuring optimal coverage across
production areas.
Partnered with cross-functional departments to investigate and resolve customer complaints contributing to
improved product satisfaction and corrective action tracking.
Maintained and updated QA documentation including SOPs, inspection records, audit reports and training
logs.
Jonabell Esparagoza
Virtual Assistant
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LESLIE CORPORATION
Nov 2017 – Sep 2021
QA Specialist
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Conducted daily inspections and verifications for in-process and finished products ensuring adherence to
quality standards.
Performed administrative QA duties such as filing test records, logging non-conformance reports and updating
specification sheets.
Provided project support for equipment validation trials and sanitation improvement programs.
Assisted with data entry for lab results and compliance tracking databases.
Trained newly hired QA Specialists and Quality Inspectors on company quality protocols, standard operating
procedures (SOPs) and relevant food safety regulations.
EDUCATION
UNIVERSITY OF THE PHILIPPINES
BS Food Technology
June 2013 – June 2017
TRAININGS AND CERTIFICATIONS
Virtual Assistant Mentorship Program
The 6Digit VA Club
November 2024 – Present
Executive VA Internship
The Executive VA
Mar 24 - Apr 18, 2025
Executive Assistant - Online Course
Pro VA
Mar 1-2, 2025
Go High Level Training Course
GHL Sandbox Philippines
May 2025 - Present