Hi. If you’re looking for a seasoned operational team leader with extensive experience in customer service management, team leadership, and process optimization — HIRE ME.
I bring 8 years of proven success as a team leader, where I consistently led initiatives that surpassed KPIs, optimized team performance, and improved customer satisfaction. My expertise lies in navigating complex regulations to ensure compliance, pioneering cost-efficiency strategies that reduce processing times, and boosting overall productivity.
As for a couple of obligatory points about myself, I led the implementation of a key pilot program, which set a new benchmark for project rollouts and established best practices that were later adopted across the company.
I know you've got a lot of proposals to sift through, but I'm hoping we can have the the opportunity to discuss how my experience can align with the specific needs and goals of your company.
By the way, here's the link to my resume:
https://drive.google.com/file/d/1CeFIgGkiLdvnQqRK-1eRBgppiGvpMuj6/view?usp=drivesdk
Looking forward to speaking with you soon!