Jon Dominique Dagalia

JON DOMINIQUE DAGALIA Seeking employment with a company which would provide a stimulating and challenging environment where I can grow professionally and personally as well as advancement opportunities. - - Sta. Rosa, Laguna. Philippines WORK EXPERIENCE INSIDE SALES AGENT Kerry Keefer Fischer - May 2022 - October2022 Cold calling to prospect clients to buy or sell their house. CUSTOMER SERVICE REPRESENTATIVE As well as informing the neighborhood of new listings. Paypal Venmo | November 2020 - May 2021 Manage CRM contacts, and send texts and emails. Task to take inbound calls, chat support and email support to help customers with their Venmo account APPOINTMENT SETTER needs or providing resolutions about their account. David Miller - Mutual Fund | October 2021 - February 2022 Cold calling to set an appointment between our Portfolio Managers and a financial advisor who might be interested in our funds. SUBJECT MATTER EXPERT AT&T | October 2017 - August 2020 I was part of training, task to provide fundamental product knowledge and develop people to hone their skills in call handling, communication and critical CUSTOMER SERVICE REPRESENTATIVE Box Office Ticket Sales | April 2021 - August 2021 Taking inbound calls and admin support to help customer get their concert tickets, game tickets, refund vouchers or inquiries. thinking through coaching, and skills transfer JON DOMINIQUE DAGALIA Seeking employment with a company which would provide a stimulating and challenging environment where I can grow professionally and personally as well as advancement opportunities. - ACCOMPLISHED TRAINING LEADERSHIP ACADEMY Develop leadership expertise using flexible tactics to improve people. JD POWER Customer service relation and how to provide exceptional customer service experience. - Sta. Rosa, Laguna. Philippines SKILLS Computer literate. Expert in communication skills. Flexible and Reliable. Desire to learn and be trained. Team skills/ team oriented/team player. PEAK PERFORMANCE COACHING Customer service relation and how to provide exceptional customer service experience. BRIVITY VA BOOTCAMP Real estate 101, Brivity CRM, Inside Sales and Transaction Management. EDUCATIONAL HISTORY Lyceum of the Philippines Laguna BS Information Technology- University of Perpetual Help System Laguna TOOLS BS Hotel And Restaurant Management- Canva Zendesk Ring Central Avaya Slack Brivity REFERENCE EDWIN SHIO Operations Manager | Optum - NORFATIMAH MAGOMNANG Engagement Manager | Cyberbacker -