I’m the reservations and guest experience expert every property management company dreams of. With years of hands-on success in both short-term and long-term rentals, I specialize in turning inquiries into bookings and guests into loyal customers. I’m a pro at managing listings across top OTAs like Airbnb, Vrbo, Booking.com, Expedia, and more, optimizing performance, preventing double bookings, and ensuring 5-star reviews. From coordinating with cleaners and maintenance to handling guest issues with speed and grace, I run properties like a well-oiled machine. If you're looking for someone who knows how to fill calendars, exceed guest expectations, and keep operations smooth from pre-check-in to post-checkout, you've just found your best hire.