Jolina L. Santos
General Virtual Assistant
Lead Generator
My mission is to help busy entrepreneurs and growing brands remove the burden of routine tasks from
their plates by providing administrative support so they can focus on more important business.
I provide support to clients in the form of answering emails, transcribing documents, preparing
statements and letters, organizing files, coordinating schedules and calendars, creating presentations,
making travel arrangements, managing document databases, and generally taking charge of
administrative tasks for them to focus on the other aspects of their job or personal life. I will research
potential leads, gather their information or data scraping, and update your records.
Mobile: -
WhatsApp: -
Skype: live:.cid.73df53af01019d17
Email:-Facebook: https://www.facebook.com/jolinasantos15/
LinkedIn: https://www.linkedin.com/in/jolina-santos-/
Onlinejobs.ph: https://www.onlinejobs.ph/jobseekers/info/-
Work Experiences
August 23, 2021 - March 11, 2022 (Local Full-time)
Centiole Systems Inc.
Data Researcher/ Lead Generator
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Centiole Systems, Inc. is established in the year 2012, engages in hiring the best researchers, and
call center agents to ensure the best possible lead generation for their clients.
Searching for a potential lead from external sources; LinkedIn using the Sales Navigator tool.
Gather information about the clients such as their names, position, contact information, address,
nationality, business name, and business industry, then compile and ensures all data are
organized in a spreadsheet.
Analyze and verify the accuracy of data before entering it into the system.
January 22, 2019 – March 17, 2020 (Local Full-time)
Peerless Products Manufacturing Corp.
Marketing Staff
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Peerless Products Manufacturing Corporation was established in the year 1963 and engages in
manufacturing different types of toiletries such as soaps and shampoos used for hygienic
purposes as well as detergent powders.
General Virtual Assistant │Lead Generator
jolina--│La Union│2514│Philippines
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Responds to calls, emails, and letters, and direct inquiries to the appropriate persons.
File and update client written records along with creating electronic copies for records.
Sorted all papers alphabetically and according to content, dates, significance, etc.
Maintain records, price lists, and inventory up to date.
Performed data entry, cross-referencing, scanning and copying files, maintaining the document
database, helping other employees locate the needed files, and ensuring that the documents are
correctly sorted, labeled, and stored for later use.
Communicated with customers to verify information, fill out the appropriate paperwork, and
carry out specified requests.
Informed supervisors and coworkers of inventory needs and double-checked supplies before
completing customer orders.
Contacted customers to collect payments and verify or add to existing information, consistently
providing timely, accurate, and customer-oriented service.
Informed customers by mail or telephone of order information such as unit prices, shipping
dates, and anticipated delays.
Assisted customers by providing tracking information and resolving shipping or merchandise
issues.
Calculated the defect orders that will be deducted from the next purchase.
Education and Certification
Education
Don Mariano Marcos Memorial State University Mid- La Union Campus
Bachelor of Business Administration
Human Resource Development Management
School Year-
Certification
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General Virtual Assistant Certification
Virtual Executive Assistant Certification
Social Media Management Certification
Skills
Data Entry
Proofreading
Transcription
Web Research
Order Processing
Lead Generation
Product Research
File Management
Email Management
Travel Management
Project Management
Calendar Management
Inventory Management
Driven
Reliable
Organized
Adaptable
Resourceful
Communicative
Can-do Attitude
Time Management
Constantly want to learn
Strong attention to details
General Virtual Assistant │Lead Generator
jolina--│La Union│2514│Philippines
Tools
General Virtual Assistant │Lead Generator
jolina--│La Union│2514│Philippines
